Support Agent - Remote

Only for registered members Remote, Canada

17 hours ago

Default job background
C&C Idea Lab is an innovative and fast-growing company focused on delivering creative solutions and outstanding customer experiences. We are expanding our remote team and looking for motivated, friendly, and dependable Support Agents to join us. · If you're looking for a flexible ...
Job description

C&C Idea Lab is an innovative and fast-growing company focused on delivering creative solutions and outstanding customer experiences. We are expanding our remote team and looking for motivated, friendly, and dependable Support Agents to join us.

If you're looking for a flexible remote opportunity with paid training and growth potential — this could be the perfect fit for you

What You'll Do

  • Respond to customer inquiries via phone, email, or live chat
  • Provide clear and helpful information about products and services
  • Resolve basic issues and escalate when necessary
  • Maintain accurate records in our system
  • Deliver professional and friendly support in every interaction

What We're Looking For

  • Strong communication skills (written and verbal)
  • Positive attitude and customer-first mindset
  • Basic computer skills and ability to learn new systems
  • Reliable high-speed internet and quiet workspace
  • Ability to work independently in a remote environment

No previous experience required — training is provided.

Why Join C&C Idea Lab?

  • 100% Remote (Work anywhere in Canada)
  • Flexible scheduling options
  • Paid training program
  • Supportive team environment
  • Opportunities for advancement
  • Performance-based incentives

Job Types: Full-time, Part-time

Pay: $68,891.46-$141,086.68 per year

Expected hours: 20 – 40 per week

Benefits:

  • Company events
  • Flexible schedule
  • Paid time off
  • Work from home

Work Location: Remote



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