Customer Support Agent - Remote

C&C Idea Lab is an innovative and fast-growing company focused on delivering creative solutions and outstanding customer experiences. We are expanding our remote team and looking for motivated, friendly, and dependable Support Agents to join us. · If you're looking for a flexible ...

+For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. · +Coordinate and collaborate with other members of the support team. · Communicate with team leaders (point out common trends, training opportunities, etc.) · Update and escalate incidents with ...

We are seeking an experienced Help Desk Support Agent to join our expanding team. This position is a key member of the Technical Support team and will contribute to supporting internal and external clients. · The main responsibility for this role is to troubleshoot technical issu ...

We're hiring Remote Chat Support Agents across Canada to help customers through fast-paced text-based conversations. · ...

Join our team as an Online Chat Support Agent and make a real difference by providing top-tier service to customers from the comfort of your home If you're a skilled communicator with a passion for helping others this role offers a fantastic opportunity to work in a flexible and ...

We are building the platform that makes AI and human collaboration actually work. Predicting contact volume: Developing forecasting interfaces, data pipelines, and inference servers to predict support contact volume and determine the optimal number of support agents required for ...

Predicting contact volume: Developing forecasting interfaces and data pipelines to predict support contact volume. · Predicting contact volume: Developing forecasting interfaces and data pipelines to predict support contact volume. · Scheduling 1000s of support agents: Designing ...

We're not another lead-selling platform making empty promises. We're building a system that screens, qualifies, · and delivers better opportunities for agents who want to grow smarter — and we want people who believe in · that mission to help us scale. · Competitive base (dependi ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

The Principal Agentic Engineer (Back-end) is responsible for designing, building, and scaling robust backend systems that support modern, AI-powered digital products. · ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

As an Ada engineer you'll have autonomy to make huge impact and opportunity to work alongside talented peers who challenge and inspire you. · ...

· Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best pra ...

This opportunity is ideal for agents who want ongoing mentorship, practical lead generation ideas, weekly training and support. · ...

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practi ...

We are seeking a Solution Architect to provide senior technical leadership across our platforms and engineering capabilities. The role requires excellent written and verbal communication skills and the ability to clearly articulate complex technical concepts. · Define high-level ...