- Ensure team compliance to WestJet and Transport Canada safety and security management standards and respond accordingly to action and audit items
- Strategic oversight and senior level accountability for the ground handling contract to ensure that safety and service level standards are met and that costs are contained
- Accountable to ensure that safety standards are in place for ramp services vendor (Unifi) supporting agents, tow, and baggage teams along with our WestJet ramp teams
- Ensure team compliance with policies, procedures and processes and that measures are in place to validate that they are being consistently followed
- Accountable to ensure that corporate and local initiatives and associated change management strategies are in place to ensure successful launches and long-term team compliance to meet SPOT,MBR,Cost, Guest Experience and employee engagement metrics
- Provide guidance to the Senior Manager, Station Support on staffing requirements in support of future operational changes and local and corporate initiatives
- Provide guidance to the Senior Manager, Station Support on capital requirements such as ground service equipment in support of future operational changes and local and corporate initiatives
- Accountable to oversee IROP and baggage movement processes are in place for coordination between local teams and ramp to minimize guest disruption
- Represent WestJet at a Senior Level with the local Airport Authority, stakeholders and agencies on strategic initiatives and advanced planning
- Responsible for ensuring excellence around team relations and performance management processes that are consistent with WestJet Culture and People Department objectives
- Represent WestJet and provide strategic leadership to the airline community through active participation in carrier committees
- The Ground Operations Manager must have extensive experience in ground handling and baggage movement and transfer processes. The BTW team has a significant impact on WestJet's operations including the safety and security of our people, aircraft and guests.
- A minimum of 7 years' airport operations leadership experience is required
- A minimum of 10 years' experience in a high volume airport operation with a significant level of internal and external dependencies and relationships is required
- Experience in all aspects of airport operations including above and below the wing operations and airport wide flight management processes
- Proven track record leading a team to meet operational, financial and performance targets
- Track record of developing and leading effective teams
- Excellent ability to multitask & handle changing priorities
- Available on an on call as needed basis to participate in the coordination and management of elevated IROPS and systemic issues
- Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
-
Senior Manager
1 week ago
Medicentres Canada Inc Calgary, Canada Full timeJob Location: Calgary AB · Job Type: Full Time Permanent, Hybrid · Schedule: Monday to Friday, Occasional Evenings and Weekends as Needed · JOB PURPOSE: · Reporting to the General Manager and serving as a member of the Medicentres' Senior Team, the Senior Manager, Occupation ...
-
Senior Manager
2 weeks ago
Wesco Calgary, Canada Full timeAs the Senior Manager - Business Development, you will manage research, analyze, and develop new business opportunities in conjunction with sales and financial objectives. You will be responsible for creating effective business plans to generate revenue, increase product lines, e ...
-
Senior Strategy Manager
1 week ago
TELUS Calgary, Canada Full timeJoin our team and what we will accomplish together · We connect Canadians & our communities through our reliable world-leading network & platforms, underpinned by our innovation-focused growth & our best-in-class team culture. We do this by driving humanized digital-first experi ...
-
Senior Market Manager
2 weeks ago
TELUS Calgary, Canada Full timeDescription · Join our team and what we'll accomplish togethe r · Join the Customer Base Management team and be the envy of all your family and friends · You will be a Senior Marketing Manager on the team, responsible for churn and retention strategic decisions related to TELUS ...
-
Senior Program Manager
3 weeks ago
Motion Recruitment Alberta, CanadaTitle: Senior IT Program Manager · Location: Alberta T5J 4L4 Canada · Duration: 12 months contract · Project Name: · Investment Applications IT Program · Description: · Scope: · The Program Manager of the Investment Applications IT Program works on behalf of the Jobs, Economy an ...
-
Productivity Senior Manager
1 week ago
Synopsys Inc Calgary, CanadaAbout the Synopsys Software Integrity Group (SIG) · Synopsys Software Integrity Group helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Synopsys, a recognized leader in application security, provides static analysis ...
-
Senior Site Manager
3 weeks ago
Summit Search Group Calgary, AB, Canada $160,000 - $180,000Position Title: Senior Construction Manager · Salary Range: $160,000 - $180,000 per annum · Job Summary: We are seeking a highly skilled and experienced Senior Construction Manager to lead our civil construction projects with capital expenditures ranging from $30 million to $50 ...
-
Senior Project Manager
3 weeks ago
Brainhunter Systems Ltd Calgary, CanadaOn behalf of our Midstream Oil & Gas client located in Calgary, Brainhunter Systems Ltd. is seeking a Senior Project Management Consultant for an upcoming Service Management System Implementation project. · Please note: This is a hybrid position. The successful candidate will be ...
-
Senior Project Manager
2 weeks ago
Airswift Calgary, CanadaOur client, a major Oil and Gas company, is looking for a Senior Project Manager to join their team on a 1-year contract in Calgary, AB. · RESPONSIBILITIES & COMPETENCIES · - Accountable for project delivery to meet needs and opportunities generated by Business Development includ ...
-
Senior Project Manager
6 days ago
CB Canada Calgary, CanadaSenior Project Manager · On behalf of our client, Procom is seeking a Senior Project Manager for a 9 month contract, in Calgary, AB. · Senior Project Manager Job Details · Working with other Project Management professionals in the Integration Management Office (IMO) and IT Projec ...
-
Senior Manager, IT Infrastructure
2 weeks ago
Recruitment Partners Alberta, Canada Permanent / Full timeSenior Manager, IT Infrastructure & Security · We are seeking a Senior IT Infrastructure and Security Manager to oversee the client's service delivery for companies in the US, Canada, and Australia. This is a technical working lead position that requires an individual with experi ...
-
Senior Project Manager
3 weeks ago
Hexagons Autonomy & Positioning division Calgary, Canada Permanent Full timeOverview · Hexagon's Core Positioning Organization (HCPO), is looking for a Senior Project Manager and Team Lead to join a global engineering and manufacturing leader in tech that does cool stuff that matters. Reporting to the VP Engineering, you will work with a talented team ...
-
Senior Manager, UX
1 week ago
Bentley Systems Alberta, CanadaSenior Manager, UX · Location: This role is home-based, hybrid, or office-based in Canada. · Position Summary: · The Senior Manager, UX works collaboratively across the business to develop best-in-class user experiences. The Senior Manager, UX develops, delivers, and manages an i ...
-
Senior Account Manager
1 week ago
Charter Telecom Calgary, Canada Full timeSummary: · The Senior Account Manager will join alongside our 100+ strong family team, to generate new sales in new accounts with the most complete solution sales offerings available in Canada. Working closely with the likes of Juniper, Cisco, Extreme, Nutanix, and Tintri, along ...
-
Senior Project Manager
2 weeks ago
CO_38 Bird Construction Group Calgary, Canada Full timeSenior Project Manager Where Greatness Grows · The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird. · As a leader ...
-
Senior Market Manager
1 week ago
TELUS Calgary, Canada Full timeDescription · TELUS Health is a global health care leader serving people in more than 160 countries and delivering both digital innovation and clinical services to improve health and wellbeing across the full spectrum of primary and preventive care. · We're on a mission to be th ...
-
Senior Project Manager
4 weeks ago
Randstad Canada Calgary, Canada TemporaryAre you a seasoned leader with over 15 years of experience in managing cross-functional technical and business teams? We are seeking an individual who thrives in delivering complex technologies and applications. In this role, you will take charge of high-impact projects including ...
-
Senior Project Manager
1 week ago
Hatch Calgary, CanadaRequisition ID: 91501 · Job Category: Infrastructure · Location: Calgary, AB, Canada · Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and inf ...
-
Senior Construction Manager
4 weeks ago
Stone Creek Resorts Calgary, CanadaStone Creek Resorts Inc. is a well-established Alberta company that delivers our signature hospitality and luxury lifestyle experiences at our owned and operated world-class golf resorts Silvertip Resort - Canmore, AB, and Eagle Ranch Resort - Invermere, BC. With a large-scale mu ...
-
Senior Shelter Manager
17 hours ago
Uquutaq Society alberta, CanadaThis role is based in Iqaluit, Nunavut. We're searching for candidates from across Canada. · We're a charitable organization committed to providing healthy, safe and dignified housing solutions and supports to the community of Iqaluit, Nunavut. We offer high- and low-barrier shel ...
Senior Manager - Calgary, Canada - WestJet
Description
Why WestJet:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.
Join us and love where you're going.
Senior Manager – Ground Operations, YYC
The Senior Manager - Ground Operations, will be the accountable leader directly responsible for all below the wing ground operations functions in Calgary (YYC) including direct oversight of ramp services vendor (Unifi), baggage and towing teams. They are also the accountable leader for our WestJet ramp teams which support baggage movement and general ground operations oversight. With a strong emphasis on safety, operational excellence, cost management, people leadership and guest experience, this senior leader will ensure that below the wing activities are conducted safely, efficiently and that processes for the management of baggage deliveries and transfers are in place.
Key Deliverables Include:
Experience and Qualifications:
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
