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    Inside Sales/Customer Service Associate - Mississauga, Canada - Electrical & Automation Industry Careers

    Electrical & Automation Industry Careers
    Electrical & Automation Industry Careers Mississauga, Canada

    Found in: Talent CA C2 - 1 day ago

    Default job background
    Description

    Intralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical Industry

    We are proud to have serviced the Ontario market since 1977

    Inside Sales/Customer Service Associate

    Main Responsibilities

    Handle incoming/outgoing customer calls/emails (ticket system)
    Process orders, inquiries and quotations
    Promptly solve customer problems
    Expedite orders and back orders
    Handle returns due to product issues/warranty/order errors
    Assist and support the outside sales team
    Back-up fellow team members as required
    Attend product trainings and sales meetings when requested (some USA travel may be required)
    Perform other duties as requested by management

    Qualifications

    High School Degree or equivalent
    3+ year Customer Service experience, preferably in the Electrical Industry
    Excellent communication skills in English are essential
    Ability to work independently and as part of a team
    Provide a high level of customer service in a professional and courteous manner
    Knowledge of Google Workspace and basic computer skills (will train on suppliers portals)
    Ability to multitask
    Attention to detail
    Positive attitude and enthusiastic

    Intralec Offers

    Competitive Salary
    Annual bonus based on company profit
    Extensive Health & Dental package for you and dependents
    Training and development
    Promote from within culture

    Schedule

    Monday - Friday

    8 am - 4 pm or 8:30 am - 4:30 pm

    Work Location

    In Person at office located in Mississauga

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