Load Planner - Mississauga, Canada - Pivotal HR
Description
Position:
Load Planner (Open Board Booking & Planning)
Revision Date:
November 7, 2023
About the Position:
This role will start between 7:00 am and 10:00 am, and end in 8.5 hours accordingly
Fit:
Are you a customer-focused, empathetic, compassionate person, and enjoy working in a face-paced environment? We will embrace your strengths and your ambitions, so you are empowered.
What the Company Will Provide to You:
- A fun, fast-paced, open, and friendly work environment
- Competitive average salary
- Company benefits (dental, vision, and extended healthcare)
Principal Responsibilities:
As a Load Planner (Open Board Booking & Planning), your duties and responsibilities include but are not limited to:
- Looking for open board loads, FTL, LTL, cross-border
- Help resolve all issues that arise including, and not limited to, issues with drivers, customers, dispatchers, customs, and load booking
- Monitor and direct the dispatch team, at all times, to improve performance.
- Maximize load factor for optimal revenue per load
- Fully planning and dispatching (outbound and inbound) Van/Reefer division trucks
- Coordinating and managing driver runs and schedules.
- Maintaining accurate data entry and records related to all planning on the "Planning Board."
- Overseeing and reviewing Driver and Owner/Operator pay
- Afterhours dispatch via telephone as needed.
- Prepare reports as required by Management.
- Direct and assist dispatch employees with issues, especially after hours.
- Inputting checkpoints to monitor dispatch employees and ensure accuracy.
- Coordinates dock with loading instructions and details in a timely manner
- Other duties as assigned
Requirements & Skills:
- Must have at least 3 to 5 years of crossborder planning experience
- Experience in Midwest, East and Texas zones
- Be available after hours in case required
- Fluent in English, bilingual is an asset.
- Team player in a fastpaced environment
- Strong ability to work well under pressure, meet deadlines.
- Strong organizational skills
- Ability to communicate over the phone.
- Be persuasive and energetic.
- Flexible to cover other shifts as required
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