Physiotherapy Assistant - Maple, Canada - Medrehab Group

Medrehab Group

Verified Company

Maple, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Location (Bathurst and Major MAckenzie
- inside Medical Building)

Duties include:

Follow and implement treatment plans designed by physiotherapist
Communicating, reporting, patient follow up calls, hands on treatment, updating patient progress
Keep all equipment in good condition and well maintained.
Provide excellent customer service, personal engagement and tracking for patients to come back
Set up and prepare all physiotherapy rooms and equipment for the day.
Do "aftercare" once a patient has finished treatment (eg. clean and sanitize room, prepare room for next patient).
Confirmation calls, reactivation calls, win back calls, follow up calls
Promote all services and therapeutic products
Schedule appointments for program of Care and top ensure treatment goals are met
Utilize a weekly SOAP note on clients to further clarify and explain changes in their condition and /or programs. ( i.e. Physical condition or program change). Assist PT with documentation and to stay current
Prepare charts/ assessment forms for new clients or those to be reassessed and communicate their needs quickly to the physiotherapist.
Communicate daily, with both clinicians and admin staff, any necessary information that may affect client health and treatments.
Communicate regularly with the physiotherapist and direct supervisor to update any information and/or situation that may be pertinent.
Sanitizing and cleaning clinic, laundry, tidiness and organized
Assist front desk duties for coverage gaps

- create excellent customer experience and survey patients for customer satisfaction