- Take room reservations over the phone, email and internet.
- Coordinate arrivals and departures of our guest.
- Promote the hotel products and services offered such as our breakfast and bar.
- Collect payments for services rendered via our PMS.
- Answer various questions about establishment services, tourist attractions, and different regional activities.
- Coordinate group arrivals and departures in collaboration with the sales department.
- Direct incoming calls to the right person and or room.
- Handle customer complaints.
- Perform any other customer service-related task.
- Able to work in a team
- Able to work under pressure
- Availability to work on varying schedules
- Knowledgeable about tourist attractions and the city in general
- Able to identify customer needs
- College degree in hospitality, an asset
- Smartserve is an asset
- 1 to 2 years of experience in a similar position
- Advanced knowledge of hotel software applications such as Hotello
-
Front Desk Agent
2 weeks ago
GLo Kanata Ottawa West Kanata, CanadaResponsibilities: · - Greet and welcome guests in a friendly and professional manner · - Check-in and check-out guests efficiently and accurately · - Answer phone calls and respond to guest inquiries · - Provide information about hotel facilities, services, and local attractions ...
-
Service Desk Agent
1 week ago
Atlantis IT group Canada**Service Desk Agent** · **Montreal, Canada** · **Duration**: · - Long Term · **Must-Have** · Knowledge on End User Computing Devices (Laptop / Desktop / VDI) · Ability to provide technical support over the phone Hands on Experience on resolving customer issues related to the inf ...
-
Service Desk Agent-
1 week ago
Atlantis IT group Canada**Service Desk Agent · - (Bilingual)** · **Montreal, Canada** · **Experience-** 4-10 Years · **Duration**: · - Long Term · **Must-Have** · Knowledge on End User Computing Devices (Laptop / Desktop / VDI) · Ability to provide technical support over the phone Hands on Experience on ...
-
Front Desk Agent
2 weeks ago
Hôtel Faubourg Montréal CanadaUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: · **Responsibilities** · - Always offer professional, friendly and kind service · - Process all ...
-
Front Desk Agent
2 weeks ago
Hotel Saint Laurent CanadaUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: · **Responsibilities** · - Always offer professional, friendly and kind service · - Process all ...
-
Front Desk Agent
2 weeks ago
The Evangeline - Longfellow Canada**Responsibilities**: · - Greet and welcome guests in a professional and friendly manner. · - Answer questions about the hotel and its services. · - Provide information about local attractions. · - Handle guest check-ins and check-outs. · - Handle guests' complaints in a professi ...
-
Service Desk Agent
1 week ago
Atlantis IT group Canada**Role **:Service Desk Support (Bilingual)** · **Location **:Montreal, Canada** · **Duration **:Long term ( Onsite )** · Knowledge on End User Computing Devices (Laptop / Desktop / VDI) Ability to provide technical support over the phone Hands on Experience on resolving customer ...
-
Service Desk Agent
1 week ago
n-Bits Technology Services Canada**Technical Skills**: · - Record interaction using ticket tool with proper classification · - Perform account unlock/password reset as per defined process · - Dispatch tickets to support groups post gathering required information · - Refer Knowledge base and perform troubleshooti ...
-
Full-time Front Desk Agent
2 weeks ago
d3h Hotels Canada Full time**The Job**: The Days Inn Medicine Hat is looking for a Full-Time Front Desk Agent. · **Days Inn Medicine Hat ...
-
Part-time Front Desk Agent
1 week ago
d3h Hotels Canada Part time**The Job**: Are you looking for a long-term career in the hospitality industry? The Home Inn & Suites Regina Airport West is looking for a Part-Time Front Desk Agent who is interested in growing with our company. · **Home Inn & Suites Regina Airport ...
-
Front Desk Agent/night Auditor
18 hours ago
Homewood Suites by Hilton Kanata, CanadaAs a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the fo ...
-
Part-time Evening Front Desk Agent
3 days ago
d3h Hotels Canada Part time**The Job**: The HomeSuites Regina Eastgate is hiring a Part-Time Evening Front Desk Agent. · **Home Suites Regina East ...
-
Full-time Front Desk Agent-home Inn
3 weeks ago
d3h Hotels Canada Full time**The Job**: Are you looking for a long-term career in the hospitality industry? The Home Inn & Suites Regina Airport West is looking for a Full-Time Front Desk Agent who is interested in growing with our company. · **Home Inn & Suites Regina Airport ...
-
Front Desk Agent
4 days ago
Clarion Pointe Hotels CanadaClarion Pointe Hotels. · We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information a ...
-
Front Desk Agent
1 week ago
Great Gulf Corporation Canada InternshipSHIPSunday, May 12, 2024 · Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' · Taboo Muskoka is hiring Front Desk Agents Come work & play in beautiful Muskoka this ...
-
Front Desk Agent
12 hours ago
Andrew Peller Limited. CanadaWe are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Par ...
-
Front Desk Agent
3 weeks ago
Cathedral Mountain Lodge CanadaJob title: Front Desk Agent – Summer 2024 Season · Overview: · Imagine a summer living beneath towering mountain peaks, venturing along world-class hiking trails, paddling iridescent turquoise waters, forming friendships that will last a lifetime, and providing extraordinary gu ...
-
Front Desk Agent
1 day ago
Andrew Peller Limited. canada, CanadaWe are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake. · Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River ...
-
Front Desk Agent
3 weeks ago
Four Seasons Hotels Ltd CanadaFront Desk Agent - Summer Seasonal page is loaded · Front Desk Agent - Summer Seasonal · Apply locations Whistler time type Full time posted on Posted 3 Days Ago job requisition id REQ About Four Seasons: · Four Seasons is powered by our people. We are a collective of individ ...
-
Front Desk Agent
3 weeks ago
Taboomuskoka Canada InternshipSHIPTaboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' · Taboo Muskoka is hiring Front Desk Agents Come work & play in beautiful Muskoka this summer Our Front Desk Ag ...
Front desk agent - Canada - Tidan Inc.
Description
Status : Part-time
Schedule Type : Evening and weekend
Salary : $20.38 per hour
Located at the entrance of Quebec City, near the main bridges and highways, Travelodge Quebec is easily accessible. Whether you're coming to develop your transferable skills or to build a career, you'll appreciate this dynamic team.
Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.
Job Description:
Skills and qualifications:
Languages : Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.
Who we are:
Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: .
Why join our team:
In addition to competitive salaries, we offer social benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the employee assistance program. You have personal days and vacation time that are scheduled according to the department and hotel you are joining. A bonus is also provided through our referral program and much more.
Social life is at the heart of the company, especially after the pandemic, and each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you in your career path within the company.
We believe in teamwork and are committed to creating a highly performing team, whether through training or by solidifying team relationships. We admire our employees who take on professional challenges and support them in their achievement. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.
#J-18808-Ljbffr