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Richmond

    Customer Service Representive II - Richmond, Canada - OPENLANE

    OPENLANE
    OPENLANE Richmond, Canada

    Found in: Talent CA C2 - 3 days ago

    OPENLANE background
    Full time
    Description

    General Employment Details
    Permanent Full-Time
    Monday – Fridays

    Hours: 8:30am-5:00pm or based on needs of the department

    Hourly Rate: $19.00

    Reports to: Front Office Manager

    ADESA/OPENLANE Canada is the country's largest wholesale vehicle auction and remarketing services company. ADESA/OPENLANE provides state-of-the art facilities and technologies to help dealers and consignors buy and sell used cars, trucks, RVs, boats, motorcycles and heavy equipment.

    ADESA/OPENLANE Vancouver is one of ADESA/OPENLANE Canada's 14 wholesale vehicle auctions that are located across Canada, coast to coast and the employer of choice in the Canadian automotive remarketing industry.

    We are seeking an Customer Service Representative with experience in customer service and general office administration. You will work as part of our close-knit administrative team, and will be responsible for supporting our front office operations.

    Responsibilities

  • Serve customers (both internal and external) by responding to and directing telephone and in-person inquires in a friendly and professional manner
  • Performs general clerical duties including sorting and filing of vehicle packages for incoming vehicles
  • Responsible for manually or electronically updating and entering new data in an accurate and timely manner, including vehicle information, registrations and other documents
  • Posting of registrations and repossession documents charges to existing accounts
  • Assist in Sale Day activities as directed
  • Assist with general receptionist duties as directed

    • Educational/Experience Requirements

  • High School diploma or equivalent experience / education
  • 1-2 Years' of related experience in an administrative capacity
  • Tech-savvy, and comfortable using Google Suite
  • Strong customer service and communication skills
  • Excellent organizational and time management skills

    • Compensation Range of

    Hourly: $ $19.00

    (Depending on experience, skill set, qualifications, and other relevant factors.)

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