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    Restaurant Beverage Manager - Vancouver, BC, Canada - Accor Hotels

    Accor Hotels
    Accor Hotels Vancouver, BC, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Fairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit.

    A registeredheritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project.

    With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.

    Food and Beverage Manager, Notch8 Restaurant

    As Food and Beverage Manager for Notch8 Restaurant and In-Room Dining, you will assist in strategically leading the team to take guest satisfaction to the next level.

    You will work alongside the Restaurant Chef to rally the team and create vibrancy, style and buzz with our product and service.

    The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
    A competitive salary starting at $62,000 with annual compensation reviews based on market, performance, and capabilities
    Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
    Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
    The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
    Ability to make a difference through our Corporate Social Responsibility activities
    Annual paid vacation, sick leave, up to statutory holidays and birthday leave
    A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
    A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
    Reporting to the General Manager of Notch8 Restaurant & Bar, In-Room Dining, and Refreshment Center
    You will position the restaurant as one of the top dining destinations in the Vancouver downtown area
    Work closely with the Restaurant Chef to execute a smooth and flawless operation for both the Front and Heart of House
    Ensure optimal performance by being a consistent presence on the floor to support and lead the team to deliver service excellence
    Motivate, lead, coach and monitor the performance levels of all team members
    Direct as well as participate in the training and coaching of new and existing team members.
    Drive revenue and profit through the development and implementation of strategies, practices and promotions while maintaining the integrity of the overall concept
    Demonstrate and hold the team accountable to the highest standards of internal and external customer service at all times
    Work closely and in partnership with Culinary & Stewarding teams to ensure all food service exceeds guest expectations while promoting teamwork as part of the daily service culture
    Effectively monitor and continue to develop Food & Beverage controls
    Foster and maintain high colleague engagement, performance and team spirit in a fun working environment
    Manage online reputation by responding in a timely and professional manner and handling any concerns
    Follow up on guest complaints and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable
    Have a working knowledge of the Collective Agreement and its applications within the department and hotel
    Collaborate with other departments to ensure effective operation of the hotel
    Actively participate in the Vancouver restaurant community
    Actively participate in Fairmont Hotel Vancouver's Sustainability Program
    Participate and ensure representation in Hotel's recognition, service excellence, health & safety, and diversity & inclusion committees
    Direct and maintain the safety and sanitation of both front and heart of house restaurant operations per provincial health regulations & EcoSure standards
    All other duties and special projects as assigned
    Service focused personality is essential and 2 years' management experience in an upscale food & beverage restaurant
    Previous experience working in a hotel and/or unionized environment a strong asset
    Demonstrated passion for the Food and Beverage industry and knowledge of current trends
    Ability to work a rotating and flexible schedule to meet business needs, including weekends, holidays, early mornings and late nights
    Demonstrated ability to drive revenues and profit without sacrificing colleague and customer experiences
    Proven ability in menu design, offerings, effective marketing plans, and on-line reputation management
    Previous bartending experience and cocktail creation an asset
    Extensive knowledge of spirits, wine, and beer required
    Computer literate using Microsoft Office suite required
    Communicate thoughts, actions and opportunities clearly with strong networking skills
    Ability to lead by example, believe in a strong team culture and set the scene for high performance
    Ability to work a flexible schedule including weekends, early morning and late night shifts
    Constant standing and walking throughout shift


    Visa Requirements:
    The hotel is unable to assist candidates in obtaining Canadian work authorization.
    Our commitment to Diversity & Inclusion:
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

    We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo#
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