Sales Support Specialist - Richmond Hill, Canada - Liteline Corporation

Liteline Corporation

Verified Company

Richmond Hill, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you

With 40 years of dedicated Customer Service behind us, we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future.

If you enjoy a fast-paced, never-a-dull-moment kind of environment than then this role might beis for you

A little bit about us
Founded in 1979, Liteline Corporation is Canada's leading and largest privately held lighting manufacturer. Operating a 160,000 sq.

ft office, manufacturing and warehouse distribution facility in Richmond Hill, Ontario Canada, wwe specializes in LED lighting for North American residential and commercial markets.

With over 130 employees, Liteline is poised for strategic growth for years to come

A little bit about you
Reporting directly to the Sales Support Specialist Manager and supported by a dedicated team of customer care professionals, the Sales Support Specialist, will be responsible for:

Provide prompt, accurate and courteous responses to customers
Performing order entry and reverse entry processes
Answering questions about shipping, pricing, and other customer queries
Identifying customer needs and recommending the best lighting solutions for their design
Collaborating with our Sales, Warehouse and Production teams to meet project deliverables
Following up with customers to ensure their needs have been met and are have satisfied at the end of the transaction

Requirements:

3+ years of Customer Care experience preferably in a Logistics, Supply Chain industry or equivalent.
Postsecondary education is preferred.
Strong skills in Office Suite (Word, Excel) and prior exposure to inventory management systems.
Demonstrated ability to multitask using good judgement so to exceed customer expectations.
Capacity to stay calm under pressure so to achieve optimal results.
Shows resilience in a fast paced ever changing environment.
Willing to ask questions to find the answers you need.
Strong relational and influential skills.
Strong problem identification and resolution skill.
Positive team attitude and ability to prioritize your work.
Strong work ethic and positive team attitude.

Why work with us:

Competitive pay commensurate with qualifications and experience
Inhouse training and all the support you need to succeed.
An opportunity to be part of an innovative, growing organization that supports learning and development.
Complete benefits plan after three months of service, including: Comprehensive insurance (medical, dental and life)
Partial company match on employee contributions towards company group RRSP.

IMPORTANT

Salary:
From $50,000.00 per year

Benefits: