General Manager - Lethbridge, Canada - Select People Solutions

Select People Solutions Lethbridge, Canada

2 weeks ago

Permanent

Description

Select People Solutions is pleased to be working with out client in their search for a General Manager for their Lethbridge repair shop. The successful candidate will be responsible for the overall management and performance of the facility. Overseeing a team of technicians and support staff, ensuring that all repairs are completed efficiently, accurately, and to the highest standards of quality. If you are a dynamic leader with a passion for excellence and a commitment to customer satisfaction, we want to hear from you What's in it for You?

Bonuses
Benefits Package
Profit Sharing

Compensation & Hours:

The salary will be $90K-$100K based on experience

Position Summary:

Building and maintaining strong relationships with customers, suppliers, and other stakeholders
Handling customer inquiries, complaints, and feedback in a timely and professional manner, striving to exceed customer expectations
Developing and implementing strategies to increase productivity, efficiency, and profitability
Monitoring key performance metrics and implementing corrective actions as needed to achieve business objectives
Fostering a positive work environment that promotes teamwork, professionalism, and continuous improvement
Developing and implementing comprehensive sales strategies to achieve company objectives
Preparing timely and accurate project estimates/quotes to customers
Sourcing and pricing of materials for quotes and work orders
Leading and motivating a team of technicians and support staff to achieve performance goals and objectives
Managing daily operations, including scheduling, workflow, and resource allocation, to ensure timely completion of repairs
Maintaining a safe and compliant work environment, adhering to all relevant regulations and safety standards

Required Qualifications:

5+ years of experience in a management role in the equipment repair or fabrication industry
Proven track record of leadership, team building, and performance management
Ability to work on shop floor to expediate work when needed
Strong technical knowledge of equipment repair and fabrication processes and procedures
Strong ability to effectively prioritize and manage multiple tasks in a fast-paced environment
Hands on approach to leadership – willingness to get involved
Ability to manage conflicts at the customer, employee, and management level
Understanding of required deliverables; setting, monitoring, and fulfilling

Bonus Points For:

Journeyman Welder, Machinist, Millwright or Mechanic

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