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    Bilingual (French) Commissions Administrator - Toronto, Canada - Foresters Financial

    Foresters Financial
    Foresters Financial Toronto, Canada

    Found in: Talent CA C2 - 5 days ago

    Default job background
    Full time
    Description

    Job Description

    Key Responsibilities

    • Prepare weekly and monthly commission runs and reports
    • Perform compensation adjustments based on policy changes
    • Ensure commissions are paid out correctly and investigate any inconsistencies
    • Provide commission information as requested in a timely manner to both internal and external contacts
    • Input data accurately into the system
    • Track information and assist on the debt collection processes of agents and agencies
    • Handle commission debt repayments from agents and agencies
    • Respond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to compensation issues, meeting established service level standards.
    • Other duties as required

    Key Qualifications

    • College Diploma or equivalent work experience is required
    • Post Secondary degree or equivalent field experience is an asset
    • 1-2 years of experience in Insurance Industry is required
    • Fluently bilingual in both French and English (written and verbal)
    • Strong analytical and problem-solving skills
    • Good mathematical skills
    • Intermediate to advanced knowledge of Microsoft excel
    • Excellent written and verbal communication skills in French and English
    • Strong attention to detail and accuracy
    • Accounting and bookkeeping background would be an asset
    • Requires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail.
    • Able to respond to constantly changing needs and schedules and to organize and prioritize workload.
    • Decisive with good judgment/decision-making skills to act effectively in resolving compensation issues.
    • Requires well-developed problem solving and analytical skills.
    • Accurate keyboarding skills with good working knowledge of Word and Excel.
    • Ability to work within the hours of Insurance Operations (8:00am – 8:00 pm).
    • Must be willing to work extended hours, evenings, and weekends during peak periods as required to meet SLA's.

    #LI-Hybrid

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