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    Executive Director - Toronto, ON, Canada - Bank of Montreal

    Bank of Montreal
    Bank of Montreal Toronto, ON, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    Managing Director, Branch Channels page is loaded Managing Director, Branch Channels
    Apply locations Toronto, ON, CAN time type Full time posted on Posted Yesterday job requisition id R

    Application Deadline:

    Technology The Team:

    Our mission is to provide BMO Branches and customer-facing colleagues with the best technology experience to enable a world-class customer experience.

    Our expertise lies in defining, developing, building and evolving the future architecture of our Branch platforms and systems. We strive to ensure the highest availability, reliability, and resiliency of our technology applications to support the branch operations.

    We are committed to achieving the highest quality with the shortest time-to-market while utilizing best-in-class engineering practices and adopting agile ways of working.

    Security and world-class resiliency are integral aspects of our pursuit to best-in-class service delivery.

    Our contribution aligns with BMO's strategic priorities, delivering not just solutions, but a commitment to quality, efficiency, and operational excellence and resilience in every aspect of our work.

    This is a Business-to-Consumer (B2C) and Canadian P&BB Technology Leadership role with a large, impactful, and highly visible mandate driving complex platform modernization and leading critical delivery and transformation roadmaps.

    The Managing Director, Branch Technology Platforms leads strategic initiatives, builds future state architectures, defines standards, fosters knowledge sharing and collaborates with various business, Technology and Operations (T&O), and external executives and senior partners and stakeholders to achieve our vision.

    Be a part of a unique opportunity to define and enable BMO Branch technology vision and directly impact BMO's One Client vision.

    You will lead and develop platforms, applications and solutions centered on building a digitally enabled, future-ready bank with leading efficiency, profitability, and loyalty - all powered by a Winning Culture.

    In this role, you will be responsible for defining strategy, designing roadmaps, leading development teams, driving principles and standards that will achieve future state architecture and enable our digital factory.

    The ideal candidate should have deep expertise in platform development, distributed systems, and a desire to drive change through technology enablement across the bank.

    In this role you will propel BMO's Digital First strategy forward by providing business and technology necessary leadership to realize a Future Ready platforms and applications ecosystem.

    Reporting to the Head, Channels Technology, the Managing Director Branch Channels, has North American scope and is responsible for developing the end-to-end accountability for Branch Channels within Channels Technology.

    They are accountable for the business partner relationship with the senior executives of all BMO Branch Channels and all related BMO Lines of Business (P&BB and Wealth).

    Included in the Managing Director portfolio are financials, projects, resourcing, service delivery, strategy, app ownership and evolution. The role provides management oversight, governance and monitoring for day to day and technology solutions.

    The role is accountable for managing a team of 5 direct reports, 300+ employees and contractors and over $35MM of annual budget.

    Strategy & Planning
    Helps determine business priorities and best sequence for execution of business/group strategy.
    Conducts independent analysis and assessment to resolve strategic issues.

    Works with executive leaders to identify, develop and execute recommendations for short and long-term strategic directions/opportunities in support of the achievement of the business plan objectives and overall results.

    Stakeholder & Operational Management
    Ensures optimal decision-making between internal stakeholders, including between the business/group and Technology senior leaders.
    Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

    Drives creation of proper planning process (e.g., development of a pandemic plan and development of a Business Continuity Plan) to ensure performance, availability, and problem recovery of platform applications in achieving the agreed Service Level Agreements (SLAs).

    Directs and provides oversight of delivery and execution across portfolio, maximizing the values of integrated development, testing and service delivery within each of the channels
    Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
    Monitors and tracks delivery performance (SLA's/ KPIs), and addresses any issues.
    Analyses historical and real time data to identify areas for improvement and drives action plans to implement.
    Sets organizational/ team goals and executes on overall BMO strategy, senior leadership direction and ongoing needs analysis.
    Establishes achievable objectives including planning, implementing and continuously evaluating team performance against these objectives.
    Provides support, coaching and mentorship as required, based on management team maturity level.
    Encourages Training, learning & development to grow and retain talent
    15+ years of work experience in technology and business environments.
    ~ Degree in computer science, engineering, or information systems.
    ~ Proven experience in Technology Leadership and software theory, practice, concepts, and emerging technologies.
    ~ In-depth knowledge of Software Development Life Cycles and Waterfall and Agile delivery practices and ways of working.
    ~ In-depth knowledge of project/portfolio management methodology and its applicability to successful delivery of technical change.
    ~ Experience driving the Technology Transformation for Branch Channels
    ~ Proficient in identifying strategic technical direction of cloud, distributed systems, continuous Integration/deployment/testing/monitoring/security/improvement, systems management, enterprise data and access layers.
    ~ Expert knowledge in the techniques that go into producing designs of complex systems, including requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
    ~ Expert in collaboration and team building skills with a focus on cross-group outcomes.
    ~ Expert in data driven decision making.

    We're here to help
    It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers.

    We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

    From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

    Accommodations are available on request for candidates taking part in all aspects of the selection process.

    A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

    locations Toronto, ON, CAN time type Full time posted on Posted 25 Days Ago BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life.

    Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good.

    More than 12 million customers count on us for personal and commercial banking, wealth management and investment services.

    As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers.

    In Canada, the United States and across the globe, we'll continue to build, invest and transform to drive performance that serves the good that grows.

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