- Handle customer complaints immediately and according to dealership guidelines.
- Attend Managers' meetings as required.
- Follow and enforce all company policies, procedures and processes.
- Be available for turnover of every retail customer, both new and used.
- Obtain finance approval from lending institutions on all finance deals.
- Instruct salespeople in the methods to aid in selling Business Office Services.
- Work closely with sales management to secure good profit from each sale, both front and back gross.
- Recommend incentives for salespeople, when needed, in accordance with dealership policies.
- Prepare and maintain F&I daily operating control.
- Check all paperwork on both finance and cash deals to ensure title, lien, taxes and other related delivery documents are correct.
- Be responsible for all rate questions.
- Collect all monies for deals and ensure a timely turnover to the Accounting Department.
- Make available and sell where applicable, all business office services, including financing, Life and A&H Insurance, extended warranties, chemical packages, scotch cal, etching and all applicable documentation fees.
- It is expected that all deals be balanced and closed within 2 working days of delivery and then immediately sent up to Accounting.
- Complete all Manufacturer training in a timely manner.
- NO DEALS in which the vehicle is not delivered are to be closed.
- Ensure that all documentation is signed by the appropriate individual and all monies collected are suitable and legitimate.
- Collect all Accounts Receivable in a timely manner.
- Ensure that all manufacture trading dollars, rebates or any other incentives are properly applied for and received in a timely manner.
- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture
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Junior Financial Services Manager - Richmond, Canada - Volvo Cars Richmond
Description
Looking for a greatopportunity to work in Canada's largest Automotive Group? Join the Familytoday, the Dilawri Lifestyle is waiting for you
Volvo Cars Richmond is currently looking to fill a position of a Junior Finance Manager.
The Junior Finanace Manager will beresponsible for producing additional revenue for the dealership through sellingof dealership authorized services and materials to new and used car and truckcustomers.
Essential Duties:
Advantages of the DilawriLifestyle:
Dilawri Group of Companies is Canada's largest automotive group with 75+franchised dealerships representing 35+ automotive brands throughout Quebec,Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privatelyowned and operated by the Dilawri family since 1985, the company continues toexpand its footprint in Canada, building on its history of excellence in theautomotive industry. With more than 4,000 employees, Dilawri Group of Companiesis proud to offer exceptional products and customer service in everydealership.
Dilawri Group of Companies is not onlya leader in the automotive industry, it is also a leader in the communities itserves, having established The Dilawri Foundation in 2002. The DilawriFoundation has contributed tens of millions of dollars throughout Canadasupporting a variety of charitable causes.
Go to our website to see more aboutour company and the many reasons why you will want to work for us
We do thank all applicants in advance,but only those selected for an interview will be contacted. Thank you for yourinterest.
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Junior Financial Services Manager professionals in Richmond
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Vidya Pillai
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Gouri Shabu
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Wenqiao Teng
Customer Service Specialist
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Christine Muhawenimana
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Sally Lin
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Dianne Grace Sy
People & Culture Coordinator | CPHR Member