Buyer & Customer Service - Hamilton, Canada - Murray Hydronics

Murray Hydronics

Verified Company

Hamilton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for an energetic, motivated individual who has previous pump, field related knowledge or interested in learning our industry.

This position will work closely with suppliers & customers, respond to requests for quotations, sourcing, request pricing from suppliers, expediting, shipping and receiving.

Key accountabilities:

Answer incoming phone calls and assist customers at front counter
Source and request pricing for materials allocated to service orders
Request pricing for new inventory items, and update pricing on existing items when we receive a price increase.
Process Purchase Requisitions and purchase orders, confirm purchase orders, and update system accordingly.
Utilizing system generated report, track what purchased orders are expected to arrive for the week and expedite when required.
Utilizing system generated reorder report and sales history data, determine other items to add to purchase order to take advantage of prepaid freight minimum.
Receive and put away inventory in allocated location, updated location in system if required.
Ship customer orders, or call to advise their order is ready for pickup
Assist with Inventory spot counts, and annual inventory
Assist with processing customer orders
Assist with customer quotations
Assist with writing up incoming jobs, take photos, and notify customer of pricing and when job is complete
Utilizing product knowledge assist customers with pump selection to provide them with the best solution possible, it's important to ask all of the required information at initial contact.
Identify customer needs and sales opportunities to help future growth
Attend training sessions to improve product knowledge and/or job skills
Assist with marketing initiatives, identify, qualify and capture new accounts
Other duties as assigned

Competencies and Qualifications:

Communication Skills, oral and written
Able to multi task
Detail oriented
Time Management Skills
Computer literate (Business Visions or Spire Systems experience an asset)
Mechanically inclined, Pump knowledge an asset

Applicants who have previous experience in the hydronics or pump industry or fields of water treatment, plumbing, heating, electrical motors or Electrical would be a huge asset.

Job Types:
Full-time, Permanent

Salary:
$18.00-$26.00 per hour

Benefits: