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    Bilingual Customer Service/Tech Support Representative - Toronto, Canada - BlueSky Personnel Solutions

    BlueSky Personnel Solutions
    BlueSky Personnel Solutions Toronto, Canada

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    Our client, located in downtown Toronto, is currently looking for a Bilingual Customer Service/Tech Support Representative (afternoon/evening shift) to add to their growing team.


    HYBRID WORK OPPORTUNITY

    What's in it for you:
    from home and work in the office 2 days per month
    for a leader in its industry
    compensation package
    and rewarding environment


    Working hours are:
    Tuesday to Saturday 3:30pm-12am (midnight)

    Or

    Sunday to Thursday 3:30pm-12am (midnight)


    In this role you will be responsible for:
    client inquiries by phone and email
    prompt problem resolution to issues as they arise
    up with clients to ensure complete satisfaction
    technical support to customers when needed
    other duties as required


    The ideal candidate will possess:
    Bilingual in French and English, written and verbal
    minimum of 2 years of call centre experience
    technical support experience is required
    analytical and problem solving skills
    knowledge of MS Office
    friendly attitude, a team player and a quick learner is essential

    Please note, a criminal background check is required for the successful candidate.

    Send your resume today to be considered for this position.

    BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact BlueSky Personnel Solutions.


    We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

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