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Customer Support Representative
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Customer Support Representative
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Dealer Support Representative
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Technical Support Representative
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Customer Support Representative
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TECHNICAL SUPPORT REPRESENTATIVE - Toronto, ON, Canada - Bank of Montreal
Description
Repo Trading Support Analyst page is loaded Repo Trading Support AnalystApply locations Toronto, ON, CAN time type Full time posted on Posted 3 Days Ago job requisition id R
Application Deadline:
Technology
Provide day-to-day support for BMO global repo trading desks
Efficiently and quickly answer inquiries from groups involved in global BMO Repo trading – Front/Middle Office, Trade Desk Support, Back Office, Risk, Collateral Management, Accounting/Settlement, others
Participate in delivery of small-to-medium size enhancements to the existing processes as required by business priorities
Act as an expert for all integration aspects of Repo systems, work with external teams when required to resolve an issue (e.g. market data providers, settlements systems, Collateral management, etc ...)
Resolve identified issues working with Repo trading system vendors and other external contacts such as trading venues, clearing houses, tri-party agents, and regulatory agencies
At least 2-3 years of experience working with Repo trading systems in a typical sell-side organization
Strong knowledge of all aspects of Repo trading: trade execution and lifecycle events, inventory and collateral management, settlements, electronic and tri-party trading, other
Experience with outright bond trading and Interest Rate derivatives a strong asset for the role
SQL, Excel, essential UNIX/Linux Skills
Ability to code in Python and/or Java is a strong desirable asset
Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders.
Sources business and market data to evaluate the effect of projects on business results.Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results.
Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Builds tests cases in order to validate business requirements and End-User Testing results.
Provides specialized consulting, analytical and technical support.
Agile Delivery and Development.
Data analysis.
Stakeholder Analysis and Management.
Digital Fluency.
Data driven decision making.
Business requirements definition and analysis.
Functional Analysis.
Typically between - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Deep knowledge and technical proficiency gained through extensive education and business experience.Salaries for part-time roles will be pro-rated based on number of hours regularly worked.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.
BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We're here to helpIt calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers.
We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.
From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
Accommodations are available on request for candidates taking part in all aspects of the selection process.A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life.
Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good.
More than 12 million customers count on us for personal and commercial banking, wealth management and investment services.As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers.
In Canada, the United States and across the globe, we'll continue to build, invest and transform to drive performance that serves the good that grows.
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