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    Support Engineer, Cloud - Toronto, Canada - Sun Life

    Sun Life
    Default job background
    Temps plein
    Description

    Description

    de poste:

    What will you do?

  • Maintain and support end-to-end applications for the AWS Data & Analytics platform
  • Ensure appropriate prioritization and resolution of defects in accordance with agreed upon SLA
  • Ensure compliance with incident, problem and change management policies and processes
  • Provide technical documentation that includes design and operational support documentation
  • Work collaboratively with Project Teams, Operation teams and vendors to schedule implementation of changes to meet overall schedule of the project and mitigate risk of customer experience impacts due to changes
  • Monitor, identify and implement operational improvements
  • Develop an understanding of the business applications supported as well as the business direction
  • Participate in rotational on-call operational support, including after hours support
  • What do you need to succeed?

  • Bachelor's degree in Computer Science and Engineering or equivalent experience
  • Minimum 2 years experience with Big Data solutions preferably using Amazon Web Services or equivalent Public Cloud.
  • Experience with AWS Glue, Lambda, Redshift, Sagemaker and Python/R
  • Experience using Hive, SQL, EMR and S3
  • Experience with DevOps tools
  • Experience with ETL Tools
  • Strong communication, problem solving, troubleshooting and organizational skills
  • Candidates must be eligible for Reliability Status Clearance, which requires that they have lived and worked in Canada for the past 5 consecutive years.

    What's in it for you?

  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock and savings programs to help build and enhance your future financial security
  • An environment of continuous learning and improvement
  • Flexible hours and periodic work from home options
  • L'échelle du salaire de base est pour l'emplacement principal du poste affiché. Elle peut varier selon l'emplacement du candidat sélectionné et d'autres facteurs. En plus du salaire de base, les employés admissibles de la Financière Sun Life participent à différents programmes de rémunération incitative, dont le montant octroyé est discrétionnaire et dépend du rendement de l'employé et de la compagnie. Certains postes de vente participent à des programmes de rémunération incitative basés sur les résultats de vente individuels ou de groupe.

    Depuis toujours, la diversité et l'intégration sont au cœur des valeurs de la Financière Sun Life. Nous croyons qu'un effectif diversifié ayant des points de vue variés et des idées créatives est avantageux pour nos clients, pour les collectivités où nous exerçons nos activités, ainsi que pour nous tous, en tant que collègues. Nous accueillons avec enthousiasme les candidatures de personnes compétentes provenant de tous les horizons.

    Les personnes handicapées ayant besoin de mesures d'adaptation pour présenter leur candidature et celles qui doivent consulter les offres d'emploi sur un support de substitution peuvent envoyer leur demande par courriel à l'adresse ''.

    À la Sun Life, nous voulons créer un environnement de travail flexible où nos employés sont outillés pour donner le meilleur d'eux-mêmes. Nous offrons plusieurs options de travail flexibles selon les exigences du poste et les besoins individuels. N'hésitez pas à en discuter pendant le processus de sélection.

    Nous remercions tous les candidats de l'intérêt manifesté pour ce poste. Nous ne communiquerons qu'avec les personnes qui auront été retenues pour passer une entrevue.

    Échelle salariale:

    61,000/ ,000/101 000

    Catégorie d'emploi :

    Services technologiques - TI

    Fin de l'affichage :

    30/05/2024


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