Customer Service Representative - New Westminster, Canada - Chevron

Chevron
Chevron
Verified Company
New Westminster, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.


Responsibilities:


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Manage transactions with customers using cash registers
  • Develop and maintain a knowledge base of the evolving products and services
  • Greet customers when entering or leaving the store
  • Daily cleaning and stocking routines
  • Crosssell products and introduce new ones
  • Track transactions on balance sheets and report any discrepancies
  • Scan goods and ensure pricing is accurate

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Good math skills
  • Strong communication and time management skills
  • Flexibility
  • Basic PC knowledge
  • BCLC experience an asset

Job Types:
Full-time, Part-time


Salary:
$16.75 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Work Location:
In person
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