- Generate new insights to improve fraud detection and overall efficiency across the team, as well as maintaining existing reporting inventory
- Contribute to automation of key reports and dashboards to enhance data availability for the wider Fraud Management and Operations team
- Create and maintain scorecards and KPIs to measure frontline performance
- Automate and update weekly financial and operational KPIs
- Summarize and effectively communicate insights to technical and non-technical audiences
- Prepare ad-hoc reporting requests
- Identify opportunities to enhance available intelligence and insights to improve fraud detection, performance management and decision making
- Ensure data quality and recommend best practices to ensure accuracy
- Prioritize multiple deliverables and support a variety of projects and initiatives across Fraud Management
- Collaborate with Systems Admins, Fraud Operations and other business partners
- University degree in quantitative field, such as Business, Economics or Computer science
- 2+ years analytical experience, ideally related to Fraud Analytics
- 2+ years experience in Fraud and or Telecommunications is strongly desired
- Experience querying large datasets with analytical software and various programming languages such as SQL, SAS and Ms Excel
- Experience with Databricks and Power BI strongly preferred
- Strong critical thinking and analytical skills with the ability to solve complex problems and develop data-driven
- Must be self-motivated, and results-oriented and be committed to adding value to the organization
- Strong communications skills to collaborate with internal and external stakeholders
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Sr Analyst Fraud Analytics - Toronto, Canada - Rogers Communications
Description
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
The Sr. Analyst, Fraud Analytics will contribute to create dashboards, generate insights and analytics, and enhance the reporting team's efficiency through report automation. This role will work closely with the Fraud Analytics Manager and Fraud Investigations team.
What you'll bring:
What you'll have:
As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Reporting and Analytics & Analyst
Requisition ID: 308358
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us For any questions, please visit the Recruitment Process FAQ.
Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes: Rogers Bank