Partner Operations Manager, Special Projects - Canada - GitLab

Description

Partner Operations Manager, Special Projects

As an individual contributor reporting to the Director of Partner Operations, you will collaborate with GitLab Partner and Field Sales Leadership, cross-functional teams (e.g., Product, Marketing, Enablement, Legal, Finance, IT), and partners to drive special projects and initiatives that will increase partners' force multiplier effect across our sales motions.

Responsibilities

• Own and drive long-term and high impact strategic projects across the global partner business including project identification and scoping, stakeholder alignment and management, build, rollout, and execution
• Contribute to cross-functional company projects as the voice of our partners and partner teams
• Assess existing partner processes, identify opportunities to redesign for efficiency and scalability, and successfully drive projects to deliver these improvements
• Engage with Product, Marketing, Finance, and Enablement teams on GitLab revenue plays and special projects to ensure partner requirements are included in initial scoping and design to drive successful partner outcomes
• Help build and operationalize our automated partner order processes as a key team member on our partner marketplace initiatives (Hyperscaler, Distributor, and Reseller marketplaces)
• Drive partner portal enhancements and initiatives in collaboration with the Partner Programs and Specialist teams
• Assist in designing, maintaining, and delivering on the roadmap for partner operations initiatives
• Build and deliver ad hoc reporting to support projects and company OKRs

Requirements

• Demonstrated progressive experience and understanding of partner operations and programs
• Excellent problem solving, project management, interpersonal, and organizational skills
• Proven ability to work cross-functionally to lead and contribute to projects
• Experience working directly with sales/partner sales teams and partners
• Strong analytical ability and able to prioritize multiple projects
• Proven ability to thrive as a self-starter in a fluid, fast-paced environment
• Deep SFDC and partner management system (e.g., Partner Portal) expertise and knowledge of QTC process, tools, and automation
• Alliance and Channel Partner experience preferred
• Hyperscaler and Channel Marketplace experience preferred

Shares GitLab's values and works in accordance with those values

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page .

Remote-Global

The base salary range for this role's listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

$92,400 — $198,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in GitLab's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

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