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    Principal Associate, Senior Product Designer - Toronto, ON, Canada - Capital One Financial Corporation

    Capital One Financial Corporation
    Capital One Financial Corporation Toronto, ON, Canada

    3 weeks ago

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    Description
    Principal Associate, Senior Product Designer page is loaded Principal Associate, Senior Product Designer

    Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id R Bay Street , Canada, Toronto,Toronto, Ontario,Principal Associate, Senior Product Designer At Capital One, we don't just hire people - we invest in them.

    We've worked hard to create and foster a culture that values people, collaboration, integrity, and respect for one another.

    And we're not your typical bank; we're on a mission to change banking for good by bringing ingenuity, simplicity, and humanity to the work we do.

    we're building a leading information-based technology company where you'll be partnering with other talented people across the organization on complex projects, contributing to the value we deliver every day.

    We measure our efforts by the success our customers enjoy and the advocacy they exhibit, and we succeed only when they do.

    Our Experience Design (XD) Team is at the forefront of enriching our customers' digital experiences and represent the voice of our customers.

    We are seeking an exceptional Senior Product Designer, Principal Associate to join our XD team, reporting directly into our Manager of Product Design.

    At Capital One, we champion a thriving environment of collaboration, authenticity and healthy critique, in which we honour diversity of thought, create a culture of belonging, and elevate one another.

    You have a strong understanding of user-centred design processes and can easily and effectively balance customer needs with business goals
    You have experience building teams through hiring, mentoring, and retaining high-performing designers
    You're an innovator who embraces an environment where you can experiment, learn, and change banking for good
    You think user-first, have a bold design perspective, have an eye for responsive, accessible design, and are rarely satisfied with the first iteration
    You have a mastery in your craft with a passion to extend your knowledge of product design principles, modern design tools, emerging technologies, Agile development, accessibility, and industry practices and trends
    You believe it's not enough to design for user behaviour - you want to take it one step further and make a true impact on our customers
    You possess a thoughtful, inclusive, and empathetic approach to design that meets every customer where they are
    You have strong knowledge of mobile design
    You have a track record designing for and contributing to design systems
    You have experience working closely with Product and Engineering in an agile, iterative, data-informed product development environment
    You have a portfolio of work that demonstrates your experience, expertise, and process of creating human-centred design solutions with measurable results
    You have experience building teams through hiring, growing, and retaining high-performing designers
    You can think laterally and adapt design methodologies to fit unique project needs.

    You are regularly sought out by and seen as an expert in product design strategy skills by partner teams.

    Strategy & planning
    ~ Collaborate and communicate closely with key stakeholders and leaders in design, product management, engineering, and marketing to execute best-in-class UX and product strategies, justify decisions, provide escalation management, and drive our OKRs.

    Work cross-functionally with our UX research, marketing, product and tech teams to prioritize, plan, and deliver on business initiatives
    Be a strong advocate for our customers through human-centred design methods
    Brainstorm and help to execute design solutions that bring our products and user experience to another level
    Define standards and best practices for how mobile design is done
    Be a key contributor to our Design System - develop and maintain detailed UI specifications
    Present and communicate design decisions to various stakeholders across the business
    Actively monitor and analyze design and fintech trends to inform our roadmap and future state

    Influence and educate on the importance of design to product teams new to design methods in order to help them integrate UCD into their product cycle.

    Help to manage the intake process, prioritization, and allocation of resources to ensure designers are on projects and initiatives that complement and stretch their skills, long term goals, and provide growth opportunities
    Lead the team in evolving the Design System, processes, governance models, and best practices
    Navigate conflict resolution within your team as well as within projects, teams and partner relationships
    Bachelor's Degree in HCI/UX, Social Science, Psychology, Research, or other related field, or equivalent experience
    4+ years of Product Design experience with consumer and mobile products
    1+ year of experience leading/mentoring Product Designers with a proven track record of growing design talent
    3+ years of experience with design thinking and agile methodologies
    3+ years of experience in product design and delivering actionable insights to leadership
    Strong, proven experience designing for mobile apps
    Strong working knowledge of Figma and other modern design tools

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at .For technical support or questions about Capital One's recruiting process, please send an email to .Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.

    (At Capital One, we're building a leading information-based technology company.

    Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

    We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
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