People Operations Generalist - Toronto, Canada - T6 Talent Partners

T6 Talent Partners

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us

Voiceflow is the leading collaborative conversational AI platform.

Our collaboration platform makes it easy for conversational AI product teams to quickly design, test, ship and iterate on conversational assistants - together, faster, at scale.

Assistants designed and built with Voiceflow span hundreds of use cases, from drive thrus to in-car assistants, call centres and more.

Voiceflow is loved by over 80,000 global teams with some of the world's largest companies as customers including Google, BMW, US Bank, McDonalds, JP Morgan, Spotify, Amazon, Home Depot, Best Buy, John Hopkins, and thousands of others.

We're biased of course, but we think we're building one of the coolest products in the world. Put this claim to the test and try out Voiceflow's free version yourself - give it a try

Joining a new company is one of the biggest decisions we all make in life as we're investing our most important resource - our time.

At Voiceflow, we're investing our time here because we believe in an inevitable future where many of the conversations we have with brands everyday will be increasingly automated.

If that's the future we're all going to be a part of, then the world needs Voiceflow to ensure the teams building these conversational experiences have great tools to craft great experiences.

Think of us like the Adobe creative suite for the growing world of conversational AI. You can learn more about our vision of the future here.

We've raised $25M USD the past 2 years from some of the world's best investors including Felicis, Craft, True, Amazon, Google & CEOs of Figma, Webflow, Eventbrite, InVision, Product Hunt, and more.

We're a small, fast growing remote team of around 35 team members from around the world, composed of dedicated and talented individuals with a core focus on engineering and product.

About the Role

As a

People Operations Generalist at Voiceflow, you will be instrumental in helping scale and grow an early-stage startup. Currently a Series-A funded company with 50 people, we have plans to scale over the next year (and beyond).

Working under the leadership of the Head of People Operations, we are looking for someone that is passionate about the new hire and employee experience along with supporting our operations team with team-wide initiatives.

You will create lasting impressions and programs that energize and engage our employees.

You will make sure prospective and current employees feel welcome, respected, appreciated and part of the Flowsters culture & team.

All mixed together, you're the link that will help nurture our unique culture and create an exceptional experience for our people

What You'll Do:

You will be a highperforming member of our Internal Operations team, working under our COO and Head of People, and alongside Finance, Ops, People Ops and Legal.

New Hire Experience:

Collaborate closely with our Co-Founders, Hiring Managers, and Operations team to gain a comprehensive understanding of our headcount needs and how they can affect our team
Manage the endtoend onboarding process for new employees, including facilitating orientation sessions and setting up new employee paperwork
Maintain accurate employee records and HR data, including personnel files, performance evaluations, and HRIS updates. (We use BambooHR as our HRIS)
Refine and adapt our onboarding program by taking into account the feedback received from new hires

Employee Experience

Take an active part in creating and executing People Ops initiatives and programs, including employee engagement, learning and development, and performance management.
Manage employee recognition and culture programs to celebrate our amazing employees.
Offer advice and assistance to managers regarding HR policies, procedures, and best practices.
Collaborate with our Culture Team to organize and host unforgettable staff events, including offsites, parties, and gatherings for our team.

Vendor & Office Management

Oversee the maintenance of our Toronto office space, equipment and liaise with service providers as needed.
Manage relationships with vendors, suppliers, and service providers, including negotiating contracts and resolving any issues or disputes.

About You:

You have relevant experience in the people and operations space, preferably for a startup or a small business.
You're uptodate on HR best practices, laws, and regulations, and you know how to communicate these to others.
You're a great communicator and collaborator, and you love working with people.
You're a natural problemsolver and have experience developing and implementing teamwide initiatives.
You're techsavvy and familiar with HRIS and other HR technology platforms.
You're highly organized and can juggle multiple tasks and projects without breaking a sweat.
You're adaptable and flexible, and you can roll with the punches when priorities shift.

Our Process:

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