Turndown Attendant - Toronto, ON, Canada - InterContinental Hotels Group

Description

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; Located in the heart of the entertainment and business districts in downtown Toronto, InterContinental Toronto Centre currently has an opening for a Room Attendant.

If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.

May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Promote teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cleaning projects.
InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.

We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.