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    Restaurant Server - Montréal, QC, Canada - Four Seasons Hotels Ltd

    Four Seasons Hotels Ltd
    Four Seasons Hotels Ltd Montréal, QC, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    Four Seasons is powered by our people.

    We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

    Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy.

    In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.


    About Four Seasons:
    Four Seasons is powered by our people.

    We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

    Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy.

    In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

    Serveur(euse), Service aux Chambres (nuit)

    Service aux chambres

    Se rapporte à:
    Assistant responsable, Service aux Chambres
    Temps plein

    Taux horaire:

    En raison des lois locales, nous considérerons prioritairement les candidats l'autorisation de travailler au Canada, et s'exprimant parfaitement en français et en anglais, à l'oral et à l'écrit.

    Répondre au téléphone en utilisant un discours courtois et efficace, et recueillir les renseignements nécessaires à la commande de l'invité.

    Apporter les commandes de nourriture aux invités dans leur chambre, en prenant soin de répondre aux demandes et besoins particuliers.

    Vérifier les commandes sortant de la cuisine avec la personne responsable de la prise de commandes ou avec le bon de commande.

    Apporter les plats dans les chambres rapidement de manière à assurer la qualité de la nourriture.

    Transmettre les commandes des invités à la cuisine, y compris les demandes et les besoins particuliers, en utilisant le système de point de vente de l'hôtel et vérifier les commandes sortantes avec la commande originale de l'invité.

    Coordonner la livraison rapide des plats par les serveurs du service aux chambres de façon à préserver la qualité de la nourriture.

    Coordonner la livraison des commandes en assurant que toutes les demandes sont reçues, traitées et commandées à la cuisine, et qu'elles sont livrées rapidement et correctement.

    Aider à la mise en place des plateaux pour la livraison.

    Passer en revue les couloirs de l'hôtel pour ramasser tous les éléments en rapport avec le service aux chambres.

    Offrir un service au restaurant pour les chambres ou les banquets pendant les périodes achalandées.
    Disponible pour travailler à n'importe quel quart de travail, y compris le matin, l'après-midi, le soir et pendant la nuit ;
    1 à 2 ans d'expérience au même poste, idéalement dans un hôtel de luxe.
    Maîtrise du français et de l'anglais.
    Intérêt pour le service à la clientèle.
    après la période de probation;
    Réductions au restaurant MARCUS et à notre spa 5 étoiles
    Journées et événements pour les employés tels qu'Employé du mois, célébrations des années de service, événements d'anniversaire, et plusencore
    Repas gratuit par quart de travail dans la salle à manger de nos employés (Café 1440)
    Plan de retraite aveccontribution de l'employeur
    Opportunités de formation, de développement et de mobilité
    Programme de voyage des employés, y compris les séjours gratuits au Four Seasons dans le monde (selon la durée du service et sous réserve de disponibilité)
    In-Room Dining Server (overnight)


    Status:
    Full Time


    Hourly Rate:
    $18.Answers telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order, describes the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods;
    Delivers food orders including any special needs or requests to the guest in-room;
    Check completed kitchen orders with the order taker or guest's original order;
    Transport items to the guestroom in a timely manner to ensure proper food quality;
    Communicates guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order;
    Coordinates delivery of items to the guestroom by In-Room Dining servers in a timely manner to ensure proper food quality;
    Coordinates amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion;
    Provide service at the restaurant, for rooms or banquets during periods of high volume;
    Available to work any shift, including morning, afternoon, evening and overnight;
    1 – 2 years' experience in the same role, ideally in a luxury hotel environment;
    Strong command of the French and English languages;
    An affinity for guest service;
    Move about facility and stand for long periods of time;
    The ideal candidate will also have solid food and wine knowledge, a strong attention to detail and the ability to multitask;
    Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc ) after probationary period
    Discounts at MARCUS Restaurant and our 5 Star Spa
    Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.
    Complimentary meal per shift in our employee dining room (Café 1440)
    Retirement plan with employer match
    Paid time off, vacation days and 2 additional floating holidays peryear
    Excellent training and development program
    Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subjecttoavailability)

    We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

    Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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