Business Support Administrator - Toronto, Canada - Peninsula Canada

Peninsula Canada

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Peninsula Employment Services Limited

Department:
Business Support

Location:
Toronto, ON

Salary:
$50,000 - $60,000

Type of Employment:
Permanent

Full/Part-Time:
Full-Time

Hours of Work: 37.5

Working Days:
Monday to Friday

This is an on-site position.

About Us

Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy and BrightHR Software.

We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba and Ontario; with foreseeable plans of branching out to all provinces across Canada Peninsula is a division of the Peninsula Group, based in Manchester, UK which operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada.

We employ over 3,000 people globally Peninsula opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest growing companies.

The Role of the Business Support Administrator

Reporting to the Business Support Team Lead, this role will play a key part in ensuring that the sales team continue to hit sales targets and, importantly, that all compliance and sales processes are adhered to.

To coordinate the provision of complete administrative support to the Business Development Team and Internal Sales Team.

Day-to-Day Duties and Responsibilities

Support BDMs with the creation and sending of nonstandard quotes and contracts.
To support and assist with changes to the BDM calendars, managing both onsite and virtual meetings.
To assist Business Development Team and Internal Sales team with but not limited to sales processes, meeting cancellations and pipeline management.
Effectively manage all team expenses in line with company procedures.
Effectively managing all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. Absence and lateness should be managed consistently in line with company polices.
Demonstrate the ability to provide excellent customer service at all times.
Create and maintain dashboards and reports to ensure accurate reporting is available.
To continue with any adhoc project work given by the Business Support team lead.
Ensure Salesforce CRM is accurate with current prospects, client and intermediary details.
All Salesforce and telephony systems managed in accordance with policy.
Provide firstlevel Salesforce support to Sales teams as required.
Support new Salesforce functionality releases through QA/UAT testing and training.

-
All other tasks deemed necessary by management.

What you Bring to the Team

Familiarity coupled with a high level of competency with Salesforce CRM.
Microsoft Office software experience to high competence level, including Excel, Word and Powerpoint.
Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner, and to motivate a team to ensure all work is completed within SLA to the highest standard.
To maintain a professional and responsible attitude at all times whilst being an organised individual with strong attention to detail, accuracy and consistency.
Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
Energy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development.
Attention to detail: ability to accomplish a task while demonstrating a through concern for all areas involved
Teamwork: willingness to assist and support others as required and get on with team members
Relationshiporientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships
Time management/organization: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely manner

Why work at Peninsula Canada?