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    Key Holder - Edmonton, Canada - Lindt & Sprüngli (Canada)

    Lindt & Sprüngli (Canada)
    Lindt & Sprüngli (Canada) Edmonton, Canada

    2 weeks ago

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    Description

    Are you looking for job? Do you have a passion for chocolate? We have the perfect job for you Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops.

    We are currently recruiting a Key Holder to join our retail team.


    Availability:
    Open 30-40 Hours/ Week


    Location:
    West Edmonton Mall


    Address:
    Street Northwest, Edmonton AB T5T 4J2

    Requirement:
    Food Handler certificate is MANDATORY for this position, allowance for certificate will be given if needed

    Key responsibilities

    Ensure high levels of customer satisfaction through excellent service
    Assess customer's needs and provide assistance and information on product features
    Welcome customers to the store and answer their questions
    Go the extra "mile" to drive sales
    Actively seek out customers in store
    Remain knowledgeable on products offered and discuss available options
    Cross sell products
    Handle returns of merchandise
    Build trusted relationships with customers
    Comply with inventory control procedures and visual merchandising standards
    Act as a brand ambassador for our products
    Act as a team member to achieve sales targets and goals
    Opening and closing procedures
    Support with cash handling and inventory duties including restocking of products
    Assist with corporate gifting
    Other duties as assigned
    Prepare Daily Bank Deposits
    Hired, trained and evaluated personnel in sales and marketing.


    Qualifications:
    Proven work experience as a Retail Sales associate, Sales representative or similar role
    Basic understanding of customer service practices and sales principles
    Track record of achieving sales targets
    Hands-on experience with POS transactions
    Familiarity with inventory procedures
    Solid communication and interpersonal skills
    A friendly and energetic personality with a customer service focus
    Ability to perform under pressure and address complaints in a timely manner
    Availability to work flexible shifts
    High school diploma
    A passion for chocolate


    ADDITIONAL REQUIREMENTS:
    Knowledge of Lindt as a company.
    Reliable transportation to our location as public transport is sporadic.
    Multiple languages as asset but not needed.
    Experience skills in Microsoft Office and Office 365.

    We thank all those who have applied, however only the selected candidates will be contacted. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.

    #LINDT1

    #Remarkable
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