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    ERP Technical Lead - Toronto, Canada - Harland & Wolff

    Harland & Wolff
    Harland & Wolff Toronto, Canada

    1 week ago

    Default job background
    Full time Permanent
    Description

    Job Purpose

    Digital Transformation is a core element of Harland & Wolff. In order to realise the digital ambitions within our business we are looking to strengthen our internal digital capabilities. We are looking for a pro-active, self-motivated, and collaborative individual to actively contribute to our internal project and program initiatives, but also have a key role in building a digital and data culture within the company. Harland & Wolff currently use IFS APPS 10 Project Management, Finance, HR, CRM, SCM across all sites.

    The Role

    • Manage, coach and mentor a team of ERP technical experts
    • Participate in annual reviews and mid-year reviews to ensure business objectives are completed
    • Leads the technical design of CRIM items, ensuring they are delivered including full documentation and implemented with change control
    • Manage and administer the IFS Application
    • Manage deployment of IFS patches and upgrades
    • Collaborate with the team members to maintain, upgrade, and optimize IFS systems performance
    • Management of ticketing system to diagnose and resolve system issues
    • Ability to serve as a liaison between both business and technical teams
    • Manage Touch App Servers
    • Report Design in IFS Lobbies, Business Reporter, Crystal Reports, Quick Reports, Power BI.
    • Appropriately transfer knowledge and train business to enable them to maintain the implemented software solution
    • Manage 1st line support team to resolve 1 st line Technical issues

    About you

    • Ability to work in the UK without sponsorship required
    • Strong experience IFS implementation experience as a consultant or on a client team is required.
    • In depth functional knowledge within IFS Functional Area
    • Touch points with Projects and Finance modules
    • Understanding of core processes
    • Process improvement experience is beneficial but not required.
    • Demonstrated excellent oral, written, interpersonal, presentation, facilitation, negotiation, organisational, analytical, and problem-solving skills as well as strong computer skills are required.
    • Ability to provide exceptional client service, effectively lead project teams, appropriately prioritise, pay attention to details, display appropriate professional appearance and demeanour, and work in a fast-paced, team environment

    The Package

    • Competitive base pay
    • Hybrid working
    • 31 days holiday
    • Life assurance
    Job Category: ERP Technical Lead
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