Specialist, Events - Toronto, Canada - Retail Council of Canada

Sophia Lee

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Sophia Lee

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Description

If you are interested in joining a dynamic and growing non-profit organization, Retail Council of Canada (RCC) is for you.

We're an energetic and progressive trade association that's moving fast and looking forward. Our commitment to our members and high-quality customer service are our top priorities.

For more than 50 years, RCC has been the Voice of Retail, marked by leadership in exceptional member benefit programs, government lobbying, public affairs, education and training, and thought leadership.


RCC is looking for a
Specialist, Events to work out of our Toronto Head Office, reporting to the Manager, Events.

***Under the direction of the Manager of Events, the incumbent plans, coordinates and implements all elements related to event logistics. Liaising with members, internal staff, and service providers to coordinate the necessary logistics including supplier sourcing, planning, and implementing, reporting. In addition, the Specialist, Events will play an important role in the administration of the RCC Awards programs.


PRIMARY RESPONSIBILITIES

Event Logistics - 60%

  • Drive the planning, development and implementation of event logistics including venue sourcing, food and beverage orders, audiovisual set up, signage and promotion, supplier load in and out and any alternate supplier sourcing.
  • Manage speaker production elements and internal conference media.
  • Coordinate logístical details with suppliers and venue managers to ensure the successful execution of events.
  • Liaise with internal (marketing and sponsorship teams) and external (members, sponsors, exhibitors, suppliers) stakeholders.
  • Facilitate trade show components of events including exhibitor relations.
  • Collaborate with Sponsorship team to define all sponsor & exhibitor logístical requirements and ensure all requirements are met.
  • Participate in the completion of event related reports and budget management.
  • Stay up to date in design trends, entertainment, production, vendor products, and new industry technologies.

Awards Programs - 35%

  • Send out a variety of communications to applicants.
  • Collect all required information for each entry.
  • Create database to house all submission information.
  • Work directly with applicants to ensure all necessary information is received.
  • Recruit judges and provide all necessary information for them to complete their evaluations.
  • Drive all the logístical and onsite elements of the Gala.

Other - 5%

  • Provide input and recommendations to improve daytoday operations.
  • Other general administration duties as required.
  • Limited travel required.

REQUIREMENTS

Education

  • Postsecondary degree or diploma, preferably in Business Administration, Events Management, Public Relations, or other related discipline.

Experience

  • 35 years of relevant work experience in event coordination, logistics, and providing administrative support.

Knowledge/Skills/Experience

  • Proficiency with Microsoft Office products including Word, Excel, Outlook, and PowerPoint.
  • Capacity to work on several projects and events concurrently with competing deadlines
  • Ability to work independently on projects as well as collaboratively with team members.
  • Strong customer service skills and ability to handle complaints in a professional manner.
  • Excellent communication (verbal and written) with well developed negotiation and influencing skills and the ability to build relationships with internal and external stakeholders, including senior executives
  • Demonstrated knowledge of the event process, planning & execution.
  • Demonstrated innovation and creativity in the form of continuous improvement to internal processes, a passion for "best in class" events.
  • Flexibility to work long hours as evening and weekend work is required during peak times.

Assets

  • Previous experience with data entry and financial reporting.
  • Sales, negotiation, and telemarketing experience.
  • Understanding of the retail industry.

Competencies

  • Positive attitude
  • Willingness to learn
  • Attention to detail
  • Team player, Collaborative
  • Relationship builder
  • Aptitude for technology
  • Customer service orientated

What we offer

  • Flexible work environment with a hybrid work culture.
  • Ongoing learning and career growth; coaching and support as required, external learning opportunities are encouraged.
  • Tuition reimbursement.
  • Competitive compensation & benefits package.
  • Additional time off around holidays and summer.
  • Pleasant work environment.
  • Dress for your day.




DEADLINE:
Friday, December 8, 2023 at 5:00 p.m. EST


  • Retail Council of Canada is an equal opportunity employer. It is the company's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the bestqualified person for the job. Retail Council of Canada does not discriminate against applicants based on race, colour, religion, sex, national origin,

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