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Clerk Iii-ft Laboratory Administration
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Client Specialist-TFT Patient Billings - Thunder Bay, Canada - Thunder Bay Regional Health Sciences Centre
Description
Under the general direction of the Manager, Patient Billing, theClient Specialist, Patient Accounts is responsible forall clerical and processing duties, patient, insurance andexternal agency contact in order to collect on all accounts
prior to 120 days of aging. Within defined procedures and timeframes the incumbent follows up with patients and/or
insurance, confers with the Manager, Patient Billing on agedaccounts, bad debts and adjustments as necessary to
collect accounts and improve processes.
Qualifications:
Minimum Secondary School Graduation Diploma or equivalent.
Excellent oral and written communication and interview skills,including pleasant disposition, tact and ability to
communicate effectively with patients and others.
Excellent organizational skills for task completion andprioritization to meet deadlines under pressure and achieve
performance standards related to collection.
Sound knowledge of private insurance plans and other insuringagencies is required, with previous experience in a
computerized accounts receivable/collections system.
Proven speed, accuracy and proficiency in performingcalculations and keyboarding.
Proficiency in personal computer applications, Excel and Word ina networked Windows environment.
Must be bondable.
Salary Range: $26.588 to 27.221
The Health Sciences Centre strives to ensure the safety andsecurity of the patients, visitors, employees and assets
financial and otherwise. All offers of employment to externalcandidates shall be conditional upon: a satisfactory
Criminal Records Check (CRC) where indicated, to ensure theabsence of relevant criminal convictions; and proof of
full vaccination of all required doses of a COVID‐19 vaccineapproved by Health Canada to Occupational Health &
Safety.
The Health Sciences Centre (HSC) is committed to deliveringhealthcare in a manner that is consistent with Patient
and Family Centred Care. Applicants are required to have ademonstrated knowledge, understanding and
commitment to this care philosophy.
Candidates will have demonstrated adherence to the Hospital's Codeof Conduct. Regular attendance at work is
imperative, therefore, all applicants will have to demonstrate agood attendance record to be considered for this
position.
We are committed to fostering an inclusive, equitable, andaccessible environment supporting diversity in our work
environment to provide quality care where all feel valued,respected, and supported. We are dedicated to building a
workforce reflective of the communities in which we live and serveand encourage Indigenous people, visible
minorities, and persons with disabilities to apply and self‐identify.Upon request, accommodations due to a disability
are available throughout the selection process. Additionally weare identified as an English/French speaking health
sciences centre and encourage bilingual candidates to apply.
If there are no qualified applicants for the above position, theHospital may, at their discretion, train unqualified
individuals.
