Escalation Engineer - Toronto

We're a team of driven, high-character professionals from diverse backgrounds who came together to reinvent work for the modern enterprise. · Own and manage escalated customer cases, performing deep technical investigations in collaboration with R&D. · Partner directly with enter ...

We're hiring: Escalation Engineer – Tier 3 (Dallas, TX or Toronto, Ontario, Canada) · We're working with a mission-driven business that's scaling fast and investing heavily in their product and customer experience. · You'll sit at the intersection of Customer Support + Engineerin ...

We are hiring an Escalation Engineer to join our team in Dallas or Toronto. As an escalation engineer you will own the most complex customer issues and drive them to resolution. · ...

We are looking for an Escalation Engineer who will work alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security. · ResponsibilitiesWork across multi-functional teams to resolve extremely impactful custom ...

+Job Title: · Escalations Engineer · +SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. · ,+,+Responsible for efficient and effective case management while adher ...

This role involves resolving customer issues by partnering with functional leads in Engineering on-site and remote Product Management TAC Sales and elsewhere as required The role requires developing maintaining prioritized Issue List Action Plan driving resolution including execu ...

Agoda is looking for a Global Technical Escalation Engineer / Bangkok Based. · ...

We are looking for a Solution Architect to join Netomi's Agentic Delivery team and lead the technical success of complex enterprise deployments involving AI-driven automation and virtual agents. · Lead deep solution and architecture discussions with enterprise customers. · Transl ...

As part of the ONxpress consortium, Alstom is hiring Requirements Management Interns to support the Requirement Management team in managing technical requirements through the full lifecycle using the project DOORS tool. · ...

This position will support the project execution team on cost time schedule change management and reporting for successful project delivery · ...

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. · ...

Joining Alstom means joining a caring, responsible and innovative company where more than 70,000 people lead the way to greener and smarter mobility worldwide. · ...

Joining Alstom means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility worldwide. · Define the system relevant interfaces: interface identification, interface register · Define the system interface con ...

We are seeking an Incident Manager to play a critical role in ensuring the effective and efficient handling of incidents within our organization. The successful candidate will be responsible for managing the entire lifecycle of incidents from identification and logging to resolut ...

We are seeking a versatile Network & Systems Engineer to serve as a technical backbone for our IT and media infrastructure. · Configure, manage, and troubleshoot complex LAN/WAN architectures. · Manage and configure network equipment (firewalls, switches). · ...

Tata Consultancy Services (TCS) is an equal opportunity employer and embraces diversity in race, nationality, ethnicity, gender, age and sexual orientation to create a workforce that reflects the societies they operate in. · Good years of relevant application production support e ...

Job summary · Telus Security Operations Center (TSOC) team within the Chief Security Office seeks a Tier 1 Security Consultant to monitor and respond to security incidents in a fast-paced environment. The ideal candidate will have experience in cybersecurity and IT security contr ...

We are seeking a highly technical HVAC controls and applications specialist to support our Moovair and Elios product portfolios. The successful candidate will have strong controls knowledge, system integration experience, and the ability to work independently on complex technical ...

+Amazon's IT Services Support team provides highly-available IT support for Amazon employees worldwide. · + · BASIC QUALIFICATIONS5+ years of developing a team of technical professionals across multiple locations experience+ · ...

The Tier 1 Technical Support Specialist is the first point of contact for customers seeking assistance with technical issues. This role focuses on providing timely, accurate, and courteous support by troubleshooting basic to moderately complex problems, guiding users through solu ...