Escalation Engineer - Toronto, Ontario

We're a team of driven, high-character professionals from diverse backgrounds who came together to reinvent work for the modern enterprise. · Own and manage escalated customer cases, performing deep technical investigations in collaboration with R&D. · Partner directly with enter ...

We're hiring Escalation Engineer – Tier 3 for high-growth B2B SaaS company in Enterprise Security / Productivity. · Own escalated Tier 3 cases end-to-end · Partner directly with enterprise customers to drive timely resolutions · Identify product issues and communicate clearly wit ...

We are hiring an Escalation Engineer to join our team in Dallas or Toronto. As an escalation engineer you will own the most complex customer issues and drive them to resolution. · ...

We are looking for an Escalation Engineer who will work alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security. · ResponsibilitiesWork across multi-functional teams to resolve extremely impactful custom ...

+Job Title: · Escalations Engineer · +SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. · ,+,+Responsible for efficient and effective case management while adher ...

This role involves resolving customer issues by partnering with functional leads in Engineering on-site and remote Product Management TAC Sales and elsewhere as required The role requires developing maintaining prioritized Issue List Action Plan driving resolution including execu ...

Agoda is looking for a Global Technical Escalation Engineer / Bangkok Based. · ...

We are TRADER,a Canadian leader in digital automotive solutions.As part of AutoScout24 group,Europes largest online car marketplace,were shaping the future of automotive retail in Canada and beyond.The Tech Ops Engineer has responsibility for troubleshooting and resolving escalat ...

As part of the ONxpress consortium, Alstom is hiring Requirements Management Interns to support the Requirement Management team in managing technical requirements through the full lifecycle using the project DOORS tool. · ...

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. · ...

We are seeking a versatile Network & Systems Engineer to serve as a technical backbone for our IT and media infrastructure. · Configure, manage, and troubleshoot complex LAN/WAN architectures. · Manage and configure network equipment (firewalls, switches). · ...

We are seeking an Incident Manager to play a critical role in ensuring the effective and efficient handling of incidents within our organization. The successful candidate will be responsible for managing the entire lifecycle of incidents from identification and logging to resolut ...

Tata Consultancy Services (TCS) is an equal opportunity employer and embraces diversity in race, nationality, ethnicity, gender, age and sexual orientation to create a workforce that reflects the societies they operate in. · Good years of relevant application production support e ...

The MongoDB Replication Team builds infrastructure to support fault tolerance, high availability and tunable consistency. · We're currently working on improving our API and interface boundaries so that we can meet the performance and correctness needs of the world's most demandin ...

We are seeking a highly technical HVAC controls and applications specialist to support our Moovair and Elios product portfolios. The successful candidate will have strong controls knowledge, system integration experience, and the ability to work independently on complex technical ...

This is an IAM Business Analyst position in Toronto, ON. · ...

Job summary · Telus Security Operations Center (TSOC) team within the Chief Security Office seeks a Tier 1 Security Consultant to monitor and respond to security incidents in a fast-paced environment. The ideal candidate will have experience in cybersecurity and IT security contr ...

Looking for more job opportunities? Click here · 7 years of Business Analysis experience · ...

+Amazon's IT Services Support team provides highly-available IT support for Amazon employees worldwide. · + · BASIC QUALIFICATIONS5+ years of developing a team of technical professionals across multiple locations experience+ · ...

We are seeking a Centralized Services Engineer to support and enhance client environments through proactive monitoring, automation, documentation, and process standardization. · ...