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Customer Service Representative
3 weeks ago
Bio-Rad Laboratories CanadaOverview: · Nous sommes présentement en processus de recrutement pour un poste de représentant(e) Service à la clientèle. Nous recherchons donc un(e) individu(e) possédant les meilleures qualifications pour se joindre à notre équipe dynamique, dans un environnement de travail agr ...
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Guest Services Representative
3 days ago
Killam Apartment REIT Canada**Guest Services Representative - Camper's City, Moncton, NB** · **May to end of October** · **Full and Part-time Roles Available** · Killam Apartment REIT (TSX:KMP.UN), is a growth-oriented real estate investment trust which owns, manages and develops multi-family residential pr ...
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Customer Service Representative
1 week ago
Webhelp Canada**Customer Service/Support** · **Location** · - Canada*** · Job Title: · Customer Service Representative - Remote (Bilingual: French / English) · **Job Description**: · *** MUST SPEAK BOTH **FRENCH** AND **ENGLISH** FLUENTLY** · **DESCRIPTION D'EMPLOI** · Le représentant du servi ...
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Customer Service Representative
1 week ago
Dal-Tile Corporation CanadaJoignez-vous au plus grand fabricant de carreaux et de pierres naturelles en Amérique du Nord et voyez votre carrière se démarquer avec Dal-Tile, une filiale de Mohawk Industries. · Notre équipe de professionnels dévoués a fait de nous le succès que nous sommes aujourd'hui. En éc ...
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Customer Service Representative
1 week ago
Couche-Tard Canada1420 Rue Legendre E Suite 5, Montréal, Quebec H2M 1H5 · **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) · Salaire de jour : $16.25 (prime incluse**) · Salaire de nuit: $19.25 (Prime incluse**) · **Pourquoi tu devrais choisir un em ...
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Customer Service Representative
2 weeks ago
Best Buy Kanata, Canada Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...
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Customer Service Representative
2 weeks ago
Scotiabank Kanata, CanadaRequisition ID: 165478 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · Customer Service Representative · Permanent part-time - 15 hours · Location - Bridlewood, Kanata, ON · As a Customer Service Rep ...
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Payment Services Representative
3 weeks ago
INTEGRATED FINANCIAL TECHNOLOGIES CanadaIntegrated Financial Technologies, as part of the Travelers Financial Group of Companies, offers unmatched custom Servicing Solutions for lenders including primary loan & lease servicing, customer service, collections, default management, as well as divisions in Consulting and Le ...
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Client Service Representative
3 weeks ago
Matthew House Ottawa Kanata, Canada**About Matthew House Ottawa** · Since 2010, Matthew House Ottawa has housed hundreds of refugee claimants and provided quality furniture to more than 17,000 people through our furniture bank program. We have done this with a large, dedicated team of volunteers and a handful of e ...
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Client Service Representative
1 week ago
ATB Financial Canada**Our bottom line is different.** · There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring ...
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Client Service Representative
1 week ago
ProResp, Inc. Kanata, Canada**Client Service Representative (Medical Administration)** · **Location**: Kanata Ontario · **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) · **Salaried position**:Rate based on experience (starting at $23/hr) · **What We Offer**: · - Full time, relia ...
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Client Service Representative
1 week ago
ProResp, Inc. Kanata, Canada**Client Service Representative (Medical Administration)** · **Location**: Kanata Ontario · **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) · **Salaried position**:Rate based on experience (starting at $23/hr) · **What We Offer**: · - Full time, relia ...
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Financial Service Representative
2 weeks ago
OTT Financial Group CanadaOTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 5,000+ ...
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Carm Service Representative
3 weeks ago
Cole International CanadaThe **CARM Services Representative** (CSR) will participate in Cole's CARM Financial Services by diligently performing duties related to Importer Financial Security, such as Surety Bonds and client transitioning to the Importer Direct Security (IDS) program. This role will suppor ...
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Customer Service Representative
3 weeks ago
ProResp, Inc. Kanata, Canada**Client Service Representative (Medical Administration)** · **Location**:Kanata ProResp (Kanata, Ontario)** · **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) · **Salaried position**:Starting around $23-24/hr · **What We Offer**: · - Full time, reliab ...
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Client Service Representative
2 weeks ago
CIBC Kanata, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Client Service Representative
2 weeks ago
CIBC Kanata, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Registrar Services Representative
3 weeks ago
Bow Valley College Canada**Job Description**: · Bow Valley College is the largest and fastest growing Comprehensive Community College in Alberta. We have locations across southern Alberta helping over 17,000 learners each year. Our mission is to contribute to the vitality of communities and strength of t ...
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Financial Services Representative
1 week ago
CIBC Kanata, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Client Service Representative
3 weeks ago
CIBC CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
Customer Support Services Representative - Canada - ZayZoon group
Description
Customer Care is a central part of our product and service experience, and as such a strategic strength in our business critical to our mission.
The Customer Care Representative answers customer questions, troubleshoots complex inquiries, and provides education on our products to ensure our customers are well cared for, and well served.
Internally, the Customer Care Representative acts as the "voice of the customer" and is routinely involved in surfacing patterns and escalating feedback used in new product ideation and experimentation.
This role works directly with key members across multiple departments including finance, legal, and of course our product, and development teamsLove small teams and are not afraid to roll up your sleeves to help others when needed
Are a tight-knit team of adults that care about our customers, our products, and each other; you can expect leaders and teammates across our organization that will support you and ensure you are positioned for personal growth and success
Value a flexible environment, with an emphasis placed on getting the job done, not on hours worked this means taking the time and space you need for yourself and your family, but also being available for collaboration when needed, and being ready to get down to business in crunch times
ZayZoon has a tech-industry leading Employee NPS that is consistently above 70.
Are highly engaged, fast-paced and performance-driven, but also know how to have fun
Provide support and guidance to ZayZoon customers via in-app chat, and email
Work collaboratively with our growth and product teams to provide data, insights and surface questions that help inform our thinking about how to improve what we offer as well as developing new features, products, and support for our customers
Assist with process improvements within Customer Care
Participate in building and maintaining Customer Care documentation in the ZayZoon knowledge base
How can we better leverage Bots/AI to improve the customer experience?
Is passionate about helping others
Self-motivated with the ability to work independently in a remote setting
Bachelor's Degree or 3-5 years of customer service experience or product support
you excel at providing clear instructions, and articulating feedback for improvements to the user interface and user experience
Computer savvy self starter who's comfortable digging into new tools
Excel at providing clear, transparent and honest feedback of improvements to user interface and user experience
You have written communication skills in a second language (Spanish preferred)
You have experience in financial technology, banking, or payroll/benefits related services
We have a few different shift options available, please note these are all in Mountain Time
We are organized as a remote team, as such we are looking for candidates who can work effectively remotely.
You must have access to a secure high speed internet connection and a secure workspace to ensure security of private information.
This role is available on a permanently remote basis.