Part-time International Student Advisor Clerk - Kitchener, Canada - Conestoga College

Conestoga College

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Requisition Details:

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Job Title:Part-time International Student Advisor Clerk**:

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Requisition #:23-855**:

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Campus: Doon

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Department: International Student Support Services

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Starting Rate: $25.09

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Payband Range: $ $27.90

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Hours/Week: Up to 24 hours
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Posting Date: Tuesday, August 1, 2023
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Closing Date: Wednesday, August 9, 2023 at 11:59 PM EST
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Vacancy Type: Support Staff

Parttime Regular

Support Staff Regular Part-time Replacement Position

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

The International Student Advisor Support Clerk will work up to 24 hours per week, with shifts scheduled Monday to Thursday 8:30 a.m.

- 1:30 p.m., and Friday 8:30 a.m. - 12:30 p.m.

Responsibilities:

Prioritizing assistance or information requests that are timesensitive and need immediate reply or referral to the proper ISA or other staff/departments
Working with available college or thirdparty data, maintaining a rigorous program of study permit information followup and data entry for all registered students
Assisting students who are unable to upload required documentation that relates to student study permits, work permits, and other student information updates
Creating a weekly master reporting system that summarizes and tracks all student statuses and can be filtered by campus, program, expiry dates, etc.
Participating in the student Study Permit Expiry reminder campaign, tracking responses/statuses, and updating SIS with new information as received
Running various reports and data requests to support ISAs
Assisting ISAs (and other Services teams as required) with webinars, workshops, and other ISA events and activities
Occasional coverage for front desk reception on an asneeded basis

Qualifications:

Oneyear Certificate in Office Administration, IT, Business, or related field
1.5 years of related practical experience required
Experience working with large database systems
Attention to detail and high level of accuracy competencies, as well as respecting confidentiality
Demonstrated ability to work well under pressure and in demanding situations
Related practical experience working with newcomers to Canada and new Canadians an asset
Effective time management skills, including the ability to prioritize tasks to meet deadlines
Excellent judgment and interpersonal communication skills to work with diverse student populations
Excellent oral and written communication, and listening skills
Highly developed problemsolving skills, client service skills, and ability to respond with tact, diplomacy, discretion, and professionalism
Ability to work both independently and in a team environment
Demonstrated patience and appreciation for cultural differences when dealing with international students
Related practical experience working with newcomers to Canada is an asset

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