Client Navigator - Hornby, Canada - Hope Place Centres

Hope Place Centres

Verified Company

Hornby, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title Client Navigator
Job Classification N/A

Department Bedded Services
Reports to Supervisor

Designation Non-Management
Type of Position Full-Time, Permanent

Location Hornby, ON

What We Offer:

Paid Statutory holidays
3% Personal Leave
Spiritual Self-Care Sessions (voluntary participation)

Compensation:

$28.00 hourly rate

Role and Responsibilities:

Collaborate with clinical team and deliver psychoeducational sessions
Facilitate mediation and conflict resolution when required
Be in constant communication with colleagues/treatment team on client progress, setbacks and identified needs during working hours
Provide psychoeducation that meets the client where they are at and offer adaptive strategies/coping skills that are evidencebased
Advocate and promote clientcentred care in all affairs
Attend staff meetings and actively participate throughout
Review and complete clinical case notes and debrief with treatment team to be adequately prepared to provide support in the livein program
Provide exceptional customer service to colleagues, referral agencies, clients, caregivers and family members
Complete administrative duties directly related to providing highquality care to the clients we serve
Conduct evidencebased interventions that reflect high quality interventions to promote health and wellbeing and are relevant to Addiction and Mental Health population.

Qualifications and Education Requirements:

A team player with a commitment to collaboration
Post secondary education and/or training in Social Work, Social Services, Psychology, Nursing is preferred
Ideally 3+ years' progressive experience of Addiction and Mental Health experience
Exceptional communication and interpersonal skills
Proven conflict resolution and mediation skills
A commitment to integrity, contribution and ongoing process improvement
A commitment to people and collaboration
A customerservice and growth mindset
Builds trust, credibility and relationships with internal stakeholders
Works with integrity and a high degree of ethics
Selfdriven and eager to learn and grow and contribute to enhancing workplace culture

Hope Place Centres is dedicated to fostering diversity, inclusion, and accessibility. As an equal-opportunity employer, we prioritize these values. We provide accommodations for applicants with disabilities during all parts of the hiring process. If selected for further proceedings, kindly notify us if any accommodations are needed.

Job Types:
Full-time, Permanent

Benefits: