Client Services Associate - Vancouver, Canada - Baker Tilly Canada

Baker Tilly Canada

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Client Services Associate

Vancouver, British Columbia, Canada:

Current Opportunities

If you are looking to progress your career, look no further than Baker Tilly WM.

Baker Tilly WM LLP is a leading midsize accounting and advisory Firm based in Vancouver and Toronto. We provide value-added audit, tax and advisory solutions that support local businesses.

We offer a full complement of professional services across every major industry sector, serving a broad range of clients, including large, publicly traded companies, emerging businesses, and owner-managed businesses.

Outside our two offices, we also draw on the specialty services provided by partners from across the Baker Tilly Canada network and globally through our affiliation with Baker Tilly International.

At Baker Tilly WM, we foster a meaningful career and the opportunity to influence tomorrow for your clients, your profession, and your community.

Our professionals are encouraged to Be True to their values and ambitions, alongside our shared commitment to building great relationships, great conversations, and great futures.

Baker Tilly WM LLP is currently looking for an experienced and collaborative individual to join our growing Family Office practice as a Client Services Associate.

This individual will be an integral part of the Firm, supporting our new and dynamic Family Office department by being involved in the strategical growth of the practice, crafting customized solutions that satisfies our client's unique needs.

It's an exciting time to be a part of this growing and specialized group that has big ambitions.

This position will be working directly with the Partners of the Family Office practice to build long lasting relationships with clients and increase existing client engagements.

The purpose of this role is to ensure client satisfaction is achieved in accordance with business goals. Duties include working directly with clients and overseeing the implementation of client services strategies.

Your primary responsibilities will include:

Your primary responsibilities will include:

Act as point of contact for existing clients and nurture relationships by evaluating, assessing, and anticipating client's needs
Collaborate with various business groups within the Firm to provide services for strategic planning, tax planning, estate and succession planning, tax optimization strategies, and independent wealth oversight
Support the Firm to identify potential high net worth clients and foster strategic relationships
Support Partners to drive and deliver successful client engagements
Contribute towards proposal process and recommend potential solutions and valueadded services to the clients
Liaise with Client's professional team to coordinate actions and communicate client objectives
Be a brand ambassador for Baker Tilly WM LLP's Family Office and build a presence in the market.
Bachelor's degree or diploma in Business Administration or a related field
57 years of relevant experience in customer service with significant emphasis on building and managing client relationships
Financial, Business, Investment, Banking or Insurance experience is considered an asset
Strong knowledge of client engagements and service
Selfaccountable and organized
Detailoriented with followthrough skills
Exceptional communications skills, both verbal and written
Works well in a fastpaced, highvolume organization with a diverse portfolio of work
Willingness to speak up and connect with highnetworth individuals to create meaningful relationships
Ability to be flexible in a dynamically changing and growing practice area
Occasional travel required

What's in it for you?

Handson experience working with High Net Worth individuals and Families
Truly make a difference
Have a say in the direction of the Family Office strategic growth
Endless opportunities for career growth as the Family Office practice continues to grow
Competitive total compensation package including extended health care, dental, and group life insurance benefits
Vacation (3+ weeks/year)
Health and Wellness Spending Account
Paid overtime
Continuing Professional Development courses are provided to maintain your designation as well as numerous informal training and development opportunities. The Firm will also reimburse you for approved professional development fees and membership dues.
An opendoor culture promoting interaction with all staff levels, including partners
A fully stocked kitchen with breakfast foods, healthy snacks, and treats during tax season, plus coffee, tea, and drinks throughout the year
Overtime meal and parking reimbursements
A smart casual dress code (client/day specific)
Client referral, employee referral, and vehicle purchase incentives
Many entertaining social events throughout the year

Baker Tilly WM LLP is a member of Baker Tilly Canada Cooperative, which is a member of the globa