Product Manager - Mississauga, Canada - TripSpark

TripSpark

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

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Description

TripSpark is in search of a Product Manager who is passionate about people transportation to join our growing team.

We are looking for someone who is naturally curious, loves interacting with customers and various internal teams alike, and doesn't mind wearing many hats.

Working collaboratively with development, client services, sales and marketing, you'll be involved in all facets of the product lifecycle to deliver solutions that customers love and trust.

Responsibilities:

Reporting to the Director, Product Management, you will be responsible for setting and executing the short and long-term business strategy and roadmaps for the Demand Response product portfolio.

You will develop deep relationships with our customers to uncover and analyze problems faced by their organization, employees, and riders, then work collaboratively with your colleagues to deliver solutions that will both delight customers and lead to increased revenue growth.

You will be your portfolio's evangelist both internally and externally. As an individual contributor, you will influence colleagues, stakeholders, and key executives, through your use of evidence and logic.

You won't only help build great products, but you'll also be instrumental in their positioning and promotion.

You'll collaborate with marketing on the creation of thought leading content, product collateral and targeted campaigns, as well as enable the sales team through training and sales tools.

To effectively position TripSpark's solutions against competitors, you will analyze and maintain knowledge of emerging market trends and the competition.

When you aren't talking to or visiting customers and engaging in opportunities to make you the market expert, you will be an integral part of the development team, participating in daily stand-up meetings, as well as software design and planning.

With each new product or software release, you will ensure the company is prepared to promote, sell, deploy, and support the product.

Position Requirements

You have a Bachelor's degree in the fields of Urban Planning, Transportation, Business, Engineering or Software with a minimum of 5 years of related work experience working in public transit.

Ideally you have in-depth knowledge of public on-demand transit services, particularly paratransit.

If you don't have a background in product management, you have strong business acumen and a customer-focused mindset with a desire to solve customer problems while growing your business.

You want to build a career and grow your skills in a company that will invest in you for the long term.

Below are a few desirable skills for this position:

Product management certification or equivalent training.
Effective communicator who listens well and seeks to understand before reacting. Able to adapt verbal and written communication style depending on the audience.
Problem solver that takes an analytical approach, examining different perspectives, to make informed decisions and recommendations.
Strong interpersonal skills with the ability to influence and lead geographically diverse crossfunctional teams without formal authority.
Selfmotivated with the ability to manage multiple priorities and meet commitments.
Ability to elicit and understand customers' underlying needs and motivations and use those insights to drive value in products.
Possess solid business acumen and strategic thinking.
Familiarity with Agile methodologies and Aha Roadmap software.
Ability to travel up to 40% within North America.

Why Work at TripSpark?