- Drive and own responsibilities as Scrum Master for multiple software development teams
- Promote Agile values, principles and practices within the organization.
- Schedule, manage and facilitate Scrum events as part of each iteration.
- Facilitate meetings and communication between product management team stakeholders and the development team members to ensure the highest value work is top priority in the backlog.
- Create, manage and publish team metrics and reporting from Jira ensuring team velocity are clear and visible to project stakeholders.
- Manage the coordination of the development team backlog, work prioritization, assignment, and tracking in Jira.
- Assist in the administration of Jira.
- Collaborate with Software Architecture, Development, and Quality teams within GSSC to ensure the efficient delivery of commitments.
- Collaborate with Product Management and Customer Support team on the proper prioritization and intake of work initiatives.
- Coordinate with Cloud Operations / DevOps teams and product Program Manager on release planning and readiness to ensure that deployments are delivered in a timely manner and that any development dependencies are well coordinated.
- Facilitate collaboration within the development team on a daily basis to remove impediments and reduce risks.
- Foster an environment of trust and collaboration within the team.
- Develop strategies on how to iteratively increase velocity and quality
- Develop strategies for maintaining predictable velocity and estimation of tasks and initiatives
- Work with QA team to ensure proper test methodologies are implemented in terms of test case creation, tracking and automation
- Ensure that any production issues that arrive are coordinated and scheduled within development team sprints to ensure that SLAs are being met
- Define strategies on how to properly balance development and support delivery related activities, minimizing impacts to committed work.
- Support the development and implementation of software engineering standards across the Digital business.
- Work with Software Development Manager to implement service level agreements (SLAs), business requirements, infrastructure support, and technical support structures.
- Work closely with Software Development Manager and other stakeholders in identifying potential areas of cost savings.
- Demonstrate a collaborative and business outcome focused leadership style.
- Reflect on own performance and take necessary actions with a growth mindset to ensure alignment with business expectations and outcomes. Seek support from others as necessary.
- Create an environment where people are supported to innovate and experiment. Foster an environment of idea generation and creative thinking.
- Motivate and inspire others within the team, investing time in people by acting as a mentor.
- Pro-actively invest in own personal development activities and within the team to continually ensure they are ahead of the latest thinking.
- Help others to understand how they contribute to the overall success of a project and the wider team strategy.
- Drive and model collaboration for the team.
- Refine team objectives, KPIs, and performance management objectives.
- Develop and mentor squad team members within the team and promote Agile Scrum concepts.
- Ensure the safety of our people.
- Demonstrate living our values – safety, teamwork, respect, and integrity.
- Minimum of 3-5 years of hands-on experience in the role of Scrum Master or equivalent role managing software development teams
- Certified as a Scrum Master (CSM) or Professional Scrum Master (PSM) or equivalent
- Demonstrated experience in effectively managing relationships with stakeholders, development teams etc.
- Experience managing and motivating a multi-faceted global team.
- Experience collaborating with a product management organization and customer support team
- Experience creating a culture of innovation, urgency, and accountability.
- Strong management presence and business interpersonal skills.
- Bachelor's degree in Computer Science, Mathematics, Engineering, Business Administration or equivalent subject.
Scrum Master/Business Analyst - Toronto, Canada - GHD
Description
Organisations don't innovate, people do.
As part of our digital transformation business, you'll help clients unlock innovation, embrace the future and change communities for good.
And we'll help you stimulate new thinking, accelerate your career and connect you to projects that really matter.
Join our team of over 600 data scientists, design thinkers, immersive digital consultants, project managers and innovators, all working to create positive change for generations to come.
Who are we looking for?
GHD Digital's Product Development team develops award-winning software solutions for Municipal Governments, Utilities, and the Environmental markets. The Scrum Master / Business Analyst is responsible for leading a global team of software and quality assurance team members in the delivery of high quality and performant software solutions. Reporting to the Software Development Manager in GHD's Global Software & Solutions Center (GSSC), you will:
In the problem solving business, it helps to be restlessly curious to deliver community change.
Our vision is to ensure energy, water and urbanisation are made sustainable for generations to come. You can lead the way into a new future for our industry, inspiring the next generation of driven and committed people in the process.
Learn about leadership opportunities with GHD.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
Collaboration
Strategy
Operations
People
Leadership
What you will bring to the team:
Take on some of the world's toughest challenges - with everyone at GHD backing you every step of the way.
We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.
See where your commitment could take you with GHD.
EEO Statement Canada: As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.