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    Project Manager, Clinical Projects - Toronto, Canada - Centre for Addiction and Mental Health

    Centre for Addiction and Mental Health
    Centre for Addiction and Mental Health Toronto, Canada

    2 days ago

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    Description

    Position Description

    The CAMH Enterprise Project Management Office (EPMO) is currently seeking a full-time, temporary (1 year) Project Manager. The Project Manager (PM) will report directly to the Senior Portfolio Manager, Clinical Projects and to project sponsors for project deliverables. The Project Manager will primarily work on the clinical projects and other projects as assigned.

    The primary focus for the Project Manager will be on the Quality Improvement Plan (QIP) - Outpatient Clinic Access and Wait Times project. This initiative involves developing a strategy to improve outpatient clinic wait times and standardizing mechanisms for measuring wait time data across CAMH. In addition, the project team will develop and pilot change initiatives to decrease wait times for outpatient services across the three clinical programs with the goal to scale and spread to other outpatient clinics within each program.

    In addition to work on the project, the Project Manager will be involved in other projects with CAMH's clinical teams.

    The incumbent will be responsible for hands-on leadership as well as execution of work in order to achieve goals and objectives relating to the assigned project(s). This may involve direct and/or indirect supervision of staff delivering on project tasks (task assignment, coaching, mentoring, performance management) and budget management to ensure projects are within scope, on budget and on schedule.

    The Project Manager will be responsible for working with multiple clinical, administrative, and executive stakeholders both internal and external to CAMH. The Project Manager will develop work plans, accountabilities, timelines, requirements, communication plans, change management plans, training plans, etc. for the assigned project(s) with key stakeholders and ensure these deliverables are developed and executed in a manner which supports agreed upon timelines and objectives. The Project Manager will be responsible for monitoring and reporting on all aspects of the project(s) in accordance with EPMO processes. This position may also include project administrative tasks. The Project Manager must excel at communication, stakeholder management, project schedule management, and risk/issue tracking.

    You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements.

    Key Accountabilities

  • Hands on work across: initiation, planning, execution, monitoring and close of all of project related activities
  • Managing stakeholders to ensure that there is agreement to scope, approach, deliverables and budget to achieve overall success of the project
  • Management of assigned project resources – setting of context, task assignment, setting performance targets and managing performance
  • Utilizing the CAMH project management methodology to drive project standards, identifying risk and issues, adhering to a formal change process and executing activities that achieve the deliverables as stated in the project charters and scope statements
  • Providing leadership to and facilitate meaningful engagement of all stakeholders, including early identification and management of conflicting priorities
  • Building effective and collaborative relationships with various project teams, portfolios, and leadership teams within and external to CAMH;
  • Resource management for assigned project management resources;
  • Budget development and tracking for project and operational work

    • Primary Duties and Responsibilities

    NOTE: The Project Manager will be the key point person for the project and be responsible for hands on development of project deliverables.

  • Working closely with the leadership team to develop the project approach/strategy and plans;
  • Identifying project objectives, milestones, and deliverables and working with the relevant project teams to successfully achieve them;
  • Establishing priorities, coordinating and supporting project teams members in their roles;
  • Identifying risks and mitigation strategies;
  • Identifying project issues and working with the team to resolve the issues;
  • Project reporting both internally and to external project funders;
  • Facilitating inter-professional working group sessions and/or steering committees;
  • Reviewing processes to ensure that internal controls are appropriate;
  • Developing and delivering project presentations for various stakeholders both internal and external, including executive audiences;
  • Conducting benefits realization/evaluation activities;
  • Synthesizing literature and writing reports including business cases and briefing notes;
  • Developing and implementing the communication plan with input from key stakeholders;
  • Co-ordination and collaboration with other CAMH project teams as necessary;
  • Directly and/or indirectly supervising project team members;
  • As a senior leader in the organization providing coaching and mentoring and performance feedback as necessary to project team members and others as identified;
  • Managing project and operational budgets.

    • Qualifications

    Required

  • Possess a university degree, in health care or another relevant field required
  • Minimum 5 years demonstrated progressive and relevant experience in project management with increasing complexity and scope
  • Experience working on healthcare projects in a clinical setting is required
  • Experience with data analysis and with communicating results to stakeholders
  • Experience with quality improvement and deployment of rapid improvement cycles (i.e. PDSA)
  • Experience with training user groups on new processes
  • Excellent interpersonal skills required
  • Experience working with diverse clients and stakeholders required
  • Change management skills and experience required
  • Strong organization and planning skills required
  • Strong analytical, problem solving, and decision-making skills required
  • Demonstrated flexibility and ability to adapt and manage changing priorities required
  • Proficiency in Microsoft Office including Word, Excel, and PowerPoint required
  • Excellent verbal and written communication skills in English required

    • Assets

  • PMP is an asset
  • Knowledge of the mental health and addictions sector is an asset
  • Experience working on software implementations is an asset
  • Procurement experience is an asset

    • Other Skills

  • Bilingualism (French/English) and/or proficiency in a second language would be an asset
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