Jobs
>
Vancouver

    Full Time Support Lead - Vancouver, BC, Canada - WeWork

    WeWork
    WeWork Vancouver, BC, Canada

    1 week ago

    Default job background
    Full time
    Description

    At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally.

    Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.

    Our Community team is an integral part of our business with the mission to enable our members to create their life's work.

    As a Community Lead , you are integral to the elevated member experience at your WeWork location.

    You will report to your building each day and will be responsible for ensuring we meet our members' needs and maintain our WeWork global standards.

    Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:

    Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.

    Conduct pre-move-in meetings with all new accounts to ensure a successful move in.
    Complete the New Member Orientation process for all new accounts within the building.
    Conduct building tours set up by the Sales team for VIPs or prospective members as needed.

    Set up and host weekly "social events" that help to create a community within your location and execute "Value-Driving" events planned by the Events team when applicable in the building.

    Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).

    Building Operations and Management:
    Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.

    Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues via email, in person, or broadcast.

    Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.
    Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
    Manage keycard stock and request new inventory as needed.

    Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.

    Review and understand the role in the building management & WeWork provided Emergency Action Plans.

    Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.

    Bachelor's Degree or equivalent experience.
    ~Proficient local language and understanding of local culture required.
    ~ Excellent interpersonal and networking skills.
    ~ Strong organization skills with the ability to multitask projects from start to finish.
    ~ You are attentive to detail and manage tasks efficiently and effectively.
    ~ Benefits :

    Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, 11 paid holidays, and 80 hours of paid sick time per full calendar year; Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more.

    Whether you are part of our Employee Community Groups , or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit.

    We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

    -#
  • Microserve

    senior support lead

    1 week ago

    Microserve British Columbia, Canada

    Services Required · : Any expected deliverables during this engagement must be communicated in writing to the resource. · The services to be provided by the Support Lead may include the following: · Establishment and management of operational support processes. · Coordination ...

  • CB Canada

    Lead, Client Support

    3 weeks ago

    CB Canada Vancouver, Canada

    Ref ID: · Classification: Benefits Administrator · Compensation: $ to $ yearly · My not for profit Vancouver based client is seeking a Lead, Client Support & Grants for their expanding team. This role can be one hundred percent remote or based in office is this person prefers. ...

  • BMO Financial Group

    Lead, software asset management platform support

    3 days ago

    BMO Financial Group Vancouver, Canada

    Date limite pour présenter sa candidature : · 06/29/2024Adresse : · 4100 Gordon Baker RoadGroupe de famille d'emploi : · TechnologieMUST HAVE: Technical role Implementing ServiceNow SAM (software asset management). This role is geared towards platform engineering (versus process) ...

  • New Value Solutions

    ITIL Support Lead

    1 week ago

    New Value Solutions Vancouver, Canada

    New Value Solutions, a national IT consulting company, is seeking an ITIL Support Lead to help our client with the design and delivery of digital health tools and platforms to support the ongoing evolution of a connected health system and digitally enabled health care. · Responsi ...

  • New Value Solutions

    ITIL Support Lead

    1 week ago

    New Value Solutions Vancouver, BC, Canada

    New Value Solutions, a national IT consulting company, is seeking an ITIL Support Lead to help our client with the design and delivery of digital health tools and platforms to support the ongoing evolution of a connected health system and digitally enabled health care.Responsibil ...

  • New Value Solutions

    ITIL Support Lead

    6 days ago

    New Value Solutions Vancouver, Canada

    New Value Solutions, a national IT consulting company, is seeking an ITIL Support Lead to help our client with the design and delivery of digital health tools and platforms to support the ongoing evolution of a connected health system and digitally enabled health care. Responsibi ...

  • Global Relay

    Team Lead, Enterprise Customer Support

    1 week ago

    Global Relay Vancouver, Canada Full time

    Who we are: · For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly re ...

  • City of Coquitlam

    Part Time Support Lead

    1 week ago

    City of Coquitlam Vancouver, BC, Canada Part time

    2 Regular Part-Time & Auxiliary · One of BC's Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, i ...

  • Sony Pictures Imageworks

    IT Support Lead

    3 weeks ago

    Sony Pictures Imageworks Vancouver, Canada

    Sony Pictures Imageworks is located on the unceded traditional territory of the Musqueam, Squamish, and Tsleil-Waututh First Nations. We are committed to respecting traditional lands, and working with communities towards reconciliation · Benefits per company policy: include healt ...

  • T-Net British Columbia

    Team Lead, Enterprise Customer Support

    3 weeks ago

    T-Net British Columbia Vancouver, BC, Canada

    For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, ...

  • T-Net British Columbia

    Team Lead, Enterprise Customer Support

    3 weeks ago

    T-Net British Columbia Vancouver, Canada

    For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, ...

  • Enkel Backoffice Solutions Inc.

    Client Support Lead

    3 weeks ago

    Enkel Backoffice Solutions Inc. Vancouver, Canada

    **_Do you have a solutions-driven mindset and an uncanny ability for customer satisfaction? Enkel wants a Customer Service Lead like YOU, to join our growing Vancouver team _**Who Are You?** · As Enkel's Customer Service Lead, you will own the customer service and experience. You ...

  • CNIB Foundation

    Program Lead, Peer Support

    1 week ago

    CNIB Foundation Vancouver, Canada

    **Program Lead, Peer Support**: · **Full-Time, Permanent** · **Vancouver, BC** · CNIB invites you to build a career as unique as you We are currently searching for a **Program Lead, Peer Support** Reporting to the Manager, Programs and Operations, the Program Lead, Peer Support, ...

  • Motorola Solutions

    Technical Support Team Lead

    3 weeks ago

    Motorola Solutions Vancouver, Canada

    **Company Overview**: · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are sa ...

  • AEROSTREAM CARGO SERVICES LTD

    IT Support Lead

    2 weeks ago

    AEROSTREAM CARGO SERVICES LTD Richmond, Canada

    **About Aerostream Logistics** · When Aerostream Logistics was founded in 1999, our goal was to develop a logistics company that would be an industry leader with an outstanding service commitment to our customers. We have grown organically through hard work and continually delive ...

  • NTT DATA

    Desktop Support Lead- Vancouver, Alberta

    1 week ago

    NTT DATA Vancouver, Canada

    **Req ID**:225850 · We are currently seeking a Desktop Support Lead · - Vancouver, Alberta to join our team in Vancouver, Alberta (CA-AB), Canada (CA). · This Desktop Support Lead is the primary technical Subject Matter Expert(SME)for NTTD Campus and Technicians. This Desktop Sup ...

  • Global Relay

    Team Lead, Enterprise Customer Support

    3 weeks ago

    Global Relay Vancouver, Canada

    **Who we are**: · For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly ...

  • Fraser Health

    Full Time Support Lead

    3 weeks ago

    Fraser Health Burnaby, BC, Canada Full time $59.56 - $85.62

    The salary range for this position is CAD $59.Why Fraser Health? · Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of th ...

  • Change Healthcare

    Technical Support Lead

    3 weeks ago

    Change Healthcare Richmond, Canada

    Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better ...

  • PHSA

    Health Authority Solution Support Technical Lead

    2 weeks ago

    PHSA Burnaby, Canada Regular/Full time

    Job ID _pl355 Date posted 05/31/2024 Health Authority Solution Support Technical Lead · Workplace Tech and Services · Burnaby, BC · In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priorit ...