- Supervise all aspects of food delivery daily (dining service, tray service, cafeteria, catering) and ensure that adequate nourishment is offered to every patient
- Monitor daily staff activities with regard to Infection Control, Occupational Health and Safety, Safe Food Handling, Customer Service, Teamwork and Communication
- Oversee staffing levels to ensure daily activities are effectively and safely achieved
- Follow policies, procedures, and collective agreements that impact staff and the operation of the department
- Ensure that staff are aware of and adhere to safe food handling procedures
- Monitor relevant equipment functioning and arrange for maintenance and repairs
- Ensure staff comply with good customer service practices and foster a climate of excellent customer service
- Respond to client/patient concerns directly or through program leadership, staff and unit community meetings
- Ensure the achievement of product standards through quality management activities
- Participate in new menu development, ongoing menu adjustment decisions and product testing
- Actively contribute to Continuous Quality Improvement initiatives
- Hire, train, supervise and performance manage Nutrition Aides; coach, train, educate and lead by example
- Understand the Collective Agreement and it's applicability to nutrition services staff and operations
- Collaboratively develop, implement, and oversee theme day activities including summer BBQ's, Canada Day BBQ and Escape Winter events
- Identify, plan, and implement revenue generating ideas and assist with budget and expense management
- Maintain documentation and compile sales reports
- Interact with local Public Health Unit as applicable
- Diploma in Food and Nutrition Supervision, completed or in progress
- Membership in CSNM (Canadian Society of Nutrition Management)
- 2+ years' food service experience in healthcare, education, high volume restaurants or large hotels, with a minimum of 2 years supervisory, food preparation and customer service experience
- Experience with scheduling employees and shifts within a multi-shift food production and service environment
- Knowledge of Therapeutic Diets, Sanitation Code and all applicable legislation
- Valid Food Handler's course from a recognized institution-mandatory
- Demonstrated negotiation and conflict resolution skills
- Strong interpersonal, organizational and communication skills
- Flexibility in a rapidly changing work environment
- Ability to offer tactful, courteous client-centered service and work with little supervision
- Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities and best practices
- Intermediate level computer skills (Word, Excel, Outlook)
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Food Service Supervisor - Guelph, Canada - CB Canada
Description
Job Number:
J
Job Title:
Food Service Supervisor
Job Type:
Casual
City, Province, Country:
Guelph, Ontario, Canada
Job Category:
Nutrition and Food Services
Open Positions:
1
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
Position Summary
As a Food Service Supervisor, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers.
If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it hereWhat you'll be doing
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
Why work with us
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.
Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a differenceAs an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion.
For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood HealthTM and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.