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    Key Account Manager - Windsor, Canada - Pivotal Integrated HR Solutions

    Pivotal Integrated HR Solutions
    Pivotal Integrated HR Solutions Windsor, Canada

    6 days ago

    Default job background
    Transportation / Logistics
    Description

    If you have a strong relationship building capability with established customers, we want to hear from you Our client, a leader in their industry is currently looking to add a Key Account Manager to manage the SW Ontario territory. This is a newly created role with the intent to grow established business and create business relationships to grow overall revenue. This unique opportunity will be focused on managing established accounts vs. prospecting/cold calling for new business. In this role you will be the primary representative for your book of business to assure post sales satisfaction and prospecting potential new avenues to further develop accounts. You will manage a SW ON territory which will include multisite facilities

    Responsibilities:

    Reaching out to establish customers within your book of business to secure onsite meetings to review the clients business needs

    Manage client relationships, ideally building growth within each account

    Ability to identify sales opportunity, potential new leads and growth opportunity

    Ability to build relationships with the customer to assure satisfaction

    Assure KPIs are meet for onsite meetings, sales growth and revenue growth of your book of business

    Reply in a timely matter to client requests

    Assure Customer satisfaction by maintaining relationships with your clients to assure customer loyalty

    Interface with both customers and carriers to ensure compliance and performance within assigned territory

    Driving sales initiatives in order to expand the revenue performance of your territory

    Proven success building an established territories overall revenue

    Spending 50-60% of your time visiting customer sites and further grow brand awareness

    Skills and Qualifications:

    4+ years Account Management experience within Manufacturing or CPG industry ideally

    Bilingual French & English is an added bonus but not required

    Bachelor's Degree or Diploma in Business or related course

    Ability to multi-task and effectively manage time and resources

    Decision Quality - Ability to think outside the box to provide first contact/call resolution

    Microsoft Office – Excel, Word, PowerPoint, Access, Outlook

    Experience with SAP or JD Edwards software

    Note this role is predominantly remote however, you will be expected to attend monthly & quarterly sales meetings in the Mississauga Head Office

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