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    Admin, UG System Support - Ontario, Canada - Vale Base Metals

    Vale Base Metals
    Vale Base Metals Ontario, Canada

    1 month ago

    Default job background
    Full time
    Description
    Join Vale today. Continuously learn throughout your career.

    Who We Are:

    Welcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.

    Vale Base Metals is one of the world's largest producers of high-quality nickel and an important producer of copper and responsibly sourced cobalt. With headquarters in Toronto, Canada, and operations in Newfoundland & Labrador, Ontario, Manitoba, UK, Indonesia, and Brazil, we are delivering the critical building blocks for a cleaner, greener future.

    Applying the latest technologies to sustainably mine the critical minerals that power electric vehicles, build renewable energy solutions, and help develop life-saving medical equipment is at the heart of what we do.

    We invite you to be part of our evolution.

    Our Team

    Our Sudbury Operations have been in existence for more than 100 years. With five mines, a mill, a smelter, a refinery and nearly 4,000 employees it is also one of the largest integrated mining complexes in the world.

    The Opportunity

    We are currently seeking an Underground System Administrator, Local to join our Sudbury Operations. This is a permanent position.

    The successful candidate will be accountable for the front-line support of physical devices and systems underground, to support the iROC and other innovations. The incumbent will have a strong link with the Technology Department and will have contacts to ensure proper support and assistance for escalations and help.

    Accountabilities:
    • Schedule deployment and repairs with the appropriate maintenance team.
    • Basic troubleshooting of phones, tablets and other devices if not able to fix swap out the device.
    • Submit work notifications to the maintenance teams for wiring or electrical issues, as well as notifications to the Vale Service Centre for Technology support.
    • Provide priority response for repairs and work with the technical support provided from the Technology team on surface.
    • Maintain an inventory of phones, tablets and devices with accessories to support swap outs.
    • Provide functional support to the mining team for the devices and the applications.
    • Complete underground testing with the Technology Department for the phones, tablets and other devices to support existing and new technologies . Complete application beta and regression testing underground.
    • Work with planning to ensure network expansion (LTE/location awareness) is completed as appropriate and follow up to ensure all document is up to date.
    • Monitor LTE network and complete signal strength testing and connectivity testing.
    • Aid the Technology teams for access underground.
      Qualifications and Specific Skills:

      Education/Certification: Completion of a post-secondary Information Technology Diploma or equivalent. Diploma/Certificate in Electronics from a technical institute.

      Related Employment Experience: Minimum of 12 months of relevant experience in a Vale IT/OT, Technology, Electronics, Telecommunications position.

      Computer Skills: Proficiency with Microsoft Office products including Word, Outlook, PwP, Excel, MS Teams, etc. Working knowledge of ERP systems such as SAP is required. Knowledge of Android/iOS mobile device environments.

      Other Skills: Experience using test equipment including spectrum analysers, multi-meters, RF meters, VSWR/RL meters, fiber OTDR meters, specialized cable termination tools and IT device application tools. Analytical thinking and problem solving to collect and understand information. Knowledge of LTE communication systems, Field service support (surface, underground, remote etc.) for device, applications, telecom and other IT infrastructure and underground experience.

      What we offer you:
      • Competitive salary
      • Attractive pension and benefits (company paid core coverage, flex health and dental coverage, flex accounts, disability plans and optional insurances)
      • Leave for all of life's reasons (vacation, flex, sick, parental)
      • Work culture dedicated to safety, diversity & inclusion, and career growth.
      • Grow your career in a large and global company, and mining industry leader.
      • Employee Family Assistance Program
      • Online training and career development opportunities
        Include to Transform

        At Vale, we are committed to ensuring an inclusive work environment where people feel comfortable to be themselves. Vale encourages everyone to express their ideas and opinions and values the plurality of individual profiles. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are critical to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.

        Vale is an equal opportunity employer seeking to increase diversity across our operations and improve equal opportunity at Vale and in the mining industry.

        In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation is available throughout our recruitment process for applicants with disabilities.

        Paygrade: F

        Apply By: May 29, 2024
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