- Evaluate claims against eligibility requirements, provisions and applicable processes.
- Enter data into appropriate processing systems, including correspondence with internal and external customers.
- Research additional information to support claim processing. Perform benefit calculations. Conduct claim investigation.
- Occasional special projects.
- Participate in departmental meetings and training activities.
- Make and receive English and French phone calls.
- Process incoming and outgoing mail.
- Other duties as assigned.
- High School or GED Required
- Must be fluent in speaking and writing French
- 1 year of general work experience, 6 months or more claims experience preferred
- Basic math skills, familiar with PC Environment
- Sound judgment, verbal and written communication skills
- Manage positive customer relationships
- Ability to evaluate claims against eligibility requirements
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Bilingual Claims Examiner - London, Canada - OneMain Financial
Description
Claims Examiner
The Claims Examiner is responsible for evaluating and processing claims on primarily one business/product line by performing all functions required to determine if the claim is or is not payable/deferred/or cancelled. This position provides correspondence to internal/external customers.
In the Role
Requirements
Location: London ON-Wellington
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
