Agri-Flow Equipment - Taber, Canada - UpSourced HR

Description

The Parts Clerk is responsible for handling various administrative and inventory-related tasks, assisting customers with their parts needs, and ensuring the efficient flow of parts within the dealership.

• Greet and assist customers in a courteous and helpful manner.
• Answer customer inquiries about parts availability, pricing, and compatibility.
• Provide basic technical information and product recommendations to customers.

• Receive and inspect incoming parts shipments for accuracy and quality.
• Organize and maintain parts inventory on shelves and in storage areas.
• Assist in conducting regular physical counts and reconciliations of inventory.

• Process customer orders, ensuring accuracy and completeness.
• Generate invoices, accept payments, and provide receipts to customers.
• Prepare and package parts for customer pickup or shipment.

• Accurately enter parts transactions into inventory management software.
• Maintain detailed records of sales, returns, and exchanges.
• Assist with generating reports related to parts sales and inventory turnover.

• Assist customers and colleagues with basic technical questions about parts compatibility and installation.
• Collaborate with Parts Technicians and Managers on more complex technical inquiries.
• Other duties may be assigned.

• High school diploma or equivalent.

• Previous experience in a similar role an asset.
• Strong organizational and multitasking skills.
• Basic knowledge of agricultural equipment parts and their functions.
• Proficiency in computer applications, including inventory management software.
• Excellent customer service and communication skills.
• Ability to lift and carry moderately heavy objects (up to 45 pounds).

• The Parts Clerk primarily works in an indoor office and parts storage environment within the shop. Occasional outdoor work may be required for tasks such as inventory checks in outdoor storage areas.
• Adherence to safety protocols and the use of personal protective equipment (PPE).
• Starting wage will range from $18-$25 per hour depending on education and experience levels.
• Full-time position working up to 40 hours per week. Shifts may include weekdays, weekends, and holidays depending on the operational requirements and needs of the Company. The specific workdays may vary depending on seasonal fluctuations and business demands.
• Benefits after 3 months, RRSP matching after 1 year.