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Housekeeping Supervisor
1 week ago
Sheraton Ottawa Hotel Ottawa, CanadaHousekeeping Supervisor · Reports to: Executive Housekeeper · **Direct Reports**: Seamstress. Room Attendants, Parlor Attendant, Night Linen Person, Housemen · **Position Purpose**: · Live the Sheraton Brand - our Housekeeping Supervisor is the leader who most strongly believes i ...
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Hotel Manager
9 hours ago
Hilton Garden Inn & Homewood Suites by Hilton Ottawa Downtown Ottawa, Canada**SUMMARY**: _Manages the functional areas of guest registration, night audit, guest reservations, and housekeeping/laundry to ascertain guest satisfaction and associate satisfaction - and maximize hotel profitability. Assist General Manager in day-to-day operations of the hotel ...
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Assistant Manager Housekeeping
1 week ago
RA Centre Ottawa, Canada**Purpose**: · The Manager, Housekeeping and Security is a hands-on position that leads and motivates a team tasked with ensuring consistent high standards of cleanliness and service throughout the RA Centre, directs the security functions, including physical security and safety ...
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Housekeeper - Full Time
1 week ago
Alavida Lifestyles Ottawa, Canada Full timeAlavida Lifestyles is looking for multiple **Full Time Housekeepers **for our retirement residence located in **Nepean - Ottawa, ON**. The Housekeeping Associate reports directly to the Concierge Manager, and is responsible to keep a clean, safe environment for the Residents, vis ...
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Housekeeping Lead
9 hours ago
Sonder Ottawa, CanadaSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of ...
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Housekeeping Lead
1 week ago
Sonder Ottawa, CanadaSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better s ...
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Supervisor, Environmental Service
9 hours ago
The Ottawa Hospital Ottawa, Canada**About The Ottawa Hospital**: · - Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the ...
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Supervisor, Clinical Support Services
1 week ago
The Ottawa Hospital Ottawa, Canada**About The Ottawa Hospital**: · Inspired by research and driven by compassion · The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the ...
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Supervisor, Support Services
6 days ago
The Ottawa Hospital Ottawa, Canada**About The Ottawa Hospital**: · - Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the ...
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Housekeeping Attendant
1 week ago
Unitarian House of Ottawa Ottawa, CanadaUnitarian House of Ottawa is a not-for-profit Retirement Residence and Senior Apartment building. · We are looking for a friendly, hardworking, task-oriented person to join our Housekeeping Department. · This is a part-time position. 1 weekend every 3 weeks is required. · - 6 mon ...
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Housekeeping Support Agent
9 hours ago
Sonder Ottawa, CanadaSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of ...
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Housekeeping Support Agent
1 week ago
Sonder Ottawa, CanadaSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of ...
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Housekeeping Support Agent
5 days ago
Sonder Ottawa, CanadaSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better s ...
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Personal Support Worker
3 days ago
Agile Healthcare Ottawa, Canada**Full Job Description**: · **Location**:Ottawa, ON · Reporting to the RN/RPN or another regulated health professional, the Personal Support Worker performs the assigned function as an unregulated care provider, supports the health care team in assisting patients in activities of ...
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Buyer and Maintenance Coordinator
5 days ago
National Arts Centre - Centre National des Arts Ottawa, Canada**Equity, Diversity and Inclusion**: · **COVID-19 pandemic**: · Resulting from the COVID-19 pandemic, to ensure the safety of all NAC employees, and in keeping with Ottawa Public Health (OPH) guidelines, it is recommended that while working from the NAC employees should wear mask ...
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Levi's Kanata- Sales Associate
2 days ago
Levi Strauss & Co. Ottawa, CanadaSales Associates are responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. · Key Responsibilities: · - Show a thorough understanding of Levi Strauss & Company's history and heritage · - Demonst ...
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Housekeeper
1 week ago
InterRent REIT Ottawa, CanadaLIV Apartments & WEST236 offers unique rental lifestyle communities in Ottawa. Comprised of two individual properties with a total of 513 units, located in Centretown West and Westboro, LIV & WEST236 offer both modern and amenity filled living. If you want to be a part of these e ...
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Handy Person
6 days ago
Saintlo Ottawa Jail Hostel Ottawa, CanadaYou like to **work with your hands**? You like to **fix things**? You'd like to work in an **historic building** that's just been renovated and that used to be a jail? Then Saintlo Ottawa Jail Hostel just might have the job for you · **WHO ARE WE?** · We're a collective of hostel ...
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Housekeeping Support Agent
9 hours ago
Sonder Ottawa, CanadaSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to ef ...
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Guest Services Representative
5 days ago
Westmont Hospitality Group Ottawa, CanadaThe Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest's stay, determining the guest's reservation status and identifying their duration of stay. He or she will also process the guest's method of payment, be cust ...
Housekeeping Associate - Ottawa, ON, Canada - Micrometrics
Description
Micrometrics exists to help businesses create more meaningful connections with the people they serve.Since being founded in 2013 Micrometrics has grown to become a premier guest communication and experience management partner in the hospitality and travel industries.
With COVID-19 changing how we travel, work and communicate, Micrometrics is at the forefront of innovation in the B2C communication industry and we're constantly looking for new and innovative ways to deliver streamlined communication and exceptional experiences.
We are seeking a high-energy, driven individual with impeccable attention to detail to join our Customer Success team as a Customer Support Associate.
Our ideal candidate is a self-starter who is able to juggle competing priorities, communicate clearly and is always looking for ways to improve the customer experience we deliver to our clients.
Customer Support Associates are responsible for providing routine support to our clients directly, supporting our Customer Success and Sales teams to drive growth and working with team members to solve and implement solutions to complex problems.
Customer Support Associates involvement with our clients begins as soon as their account is created, providing support to our sales team with initial onboarding and conversion, and continues through the customer lifecycle, supporting our Customer Success team with driving customer satisfaction, adoption and retention.
In addition to day-to-day responsibilities, Customer Support Associates participate in and/or take the lead on projects that help to inform/educate our clients and improve their usage/adoption of our platform.
These may include, but are not limited to, development and maintenance of our customer knowledge base, development and maintenance of in-app walkthroughs, development and maintenance of training videos etc.
Provide technical support and user support via our Help Desk (ZenDesk) and by phoneSupport Sales and Customer Success team with client onboarding and ongoing account management
Implement changes to customer accounts in consultation with Sales and/or Customer Success team
Complete additional administrative tasks as assigned
Develop and/or maintain core customer facing resources such as: knowledge base, in-app walkthroughs, training videos
Support legacy clients by creating and deploying surveys, while advising them on best practices and technical limitations
Excellent customer service and telephone skills, including strong listening, verbal and written communication
Strong desire to work with technology, and a strong technical aptitude
Ability to multi-task effectively while working remotely
By enhancing face-to-face interactions and creating connections at scale, our clients leverage automations to improve Customer Experience (CX) and Operational Efficiency (OE) at participating locations.
We are now building a delightful, easy-to-adopt software platform that utilizes unique engagement methodologies, intelligent data collections workflows, and outcome automations that involve staff only when necessary.
Currently serving industry-leading brands in lodging, hospitality, and travel, we are now looking to capitalize on the opportunity presented by COVID-19 to refine our technologies and help frontline staff in a number of fast-growing secondary market segments.
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