Jobs
>
Winnipeg

    Scheduling Coordinator - Winnipeg, Canada - CBI Health

    CBI Health
    CBI Health Winnipeg, Canada

    3 weeks ago

    CBI Health background
    Part time
    Description

    Posting Details

  • Posted: April 15, 2024
  • Part-Time
  • Locations Showing 1 location CBI Home Health - Winnipeg
    595 St Anne's Road
    Winnipeg, MB R2m 4A5, CAN
    CBI Home Health - Winnipeg
    595 St Anne's Road
    Winnipeg, MB R2m 4A5, CAN
    +0 more locations less locations

    • Job Details

    Description

    Scheduling Coordinator - National Client Service Centre (Casual Hours up to Full-Time)

    Do your life's best work with us

    CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriately, staff and client calls to ensure the delivery of safe, competent care. The Scheduling Coordinator is responsible to take the necessary actions for various types of calls, by following the appropriate standard operating procedures that are in place.

    Shift Rotations:

    Rotation 1: Monday to Friday 3:00pm-11:00pm + Every Saturday and Sunday 12 hour availability between 12:00pm-12:00am (Noon to midnight)

    Rotation 2: Monday to Friday 3:30pm-12:30am(midnight) + Every Saturday and Sunday 12 hour availability between 12:00pm-12:00am (Noon to midnight)

    We are currently seeking individuals who can work a minimum of 30-40hours per week. Please note, working on weekends and statutory holidays are a requirement. Must have 7 days of availability to be considered. You will be scheduled 8 hours MAX per day.

    This position will be hybrid, a combination of remote and in office work with a possibility to return to office Full-time.

    **Please note, training will be in office, must have first 4 weeks of open availability i.e. 4:30am-9:30am and evenings 3:30pm-11:30pm**

  • Orientation for this role is May 25 and 26 In Office
  • For the first 4 weeks you MUST be available: Monday, May 27: 3:30pm-7:30pm, Tuesday, May 28: 3:30pm-7:30pm or and to attend training sessions i.e.., May 27-31 and June 3-7. You wont require to attend all 5 days, however, you need to be available to attend all sessions as they are scheduled based on the training teams availability.
  • This position does require you to have your own equipment i.e. Laptop - your laptop should have a minimum resolution of 1080p and have Windows 10 or 11. An external monitor is recommended. You will need to be close to your modem (7 feet) to connect a desk phone that will be provided to you.

    • Here's a look at our total rewards:

    Competitive wages and benefits packages
    Paid orientation and ongoing training
    Career development and progression opportunities
    Reward and recognition program

    Responsibilities:

  • Ensure client and staff schedules in the scheduling database are up to date and accurate based on needs and changes required.
  • Responds to Client needs within specific time frames outlined in specific contracts or by Branch standards.
  • Assigns the Afterhours Coordinator within the appropriate geographical area in order to provide effective and time-efficient service for all client and staff inquiries.
  • Transfers all appropriate Client/caregiver/employee inquiries and/or problems to the appropriate Afterhours Coordinator immediately, and as appropriate refer to the local office for necessary follow-up and action.
  • Ensures all relevant information is received either in verbal or written format.
  • Ensures all calls documented following corporate procedure.
  • Inputs accurate data into the scheduling databases: Procura and Qcare.
  • Records communication with Clients, employees, and any other relevant information in Procura/Qcare.
  • Reports any Client/employee issue that may impact service delivery to the local office for necessary follow-up and action.
  • Responds promptly to incident/complaint/compliment, documenting completely and accurately and relays information to appropriate personnel or local office.
  • Complete incident reports as required into the database.
  • Integrates quality criteria and standards into daily work practice and participates through suggestions, actions, etc. in continuous quality improvements in all aspects of operations.

    • QUALIFICATIONS:

  • Minimum Grade 12 education.
  • Experience with Microsoft Office Suite is required.
  • Keyboarding accuracy and knowledge in Windows environment.
  • Keyboarding speed of 45 wpm required.
  • Solid experience in the customer service field.
  • Scheduling experience preferably in the health care field is considered an asset.
  • Clear Criminal Record Check issued within 1 year is required.
  • Strong organizational skills required.
  • Excellent oral and written communication skills.
  • Ability to work in a fast paced environment and work effectively under pressure to meet deadlines

    • About Us

    For millions of Canadians, CBI Health is where better begins. We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients' lives and help shape healthcare for the better. Learn more at

    CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

    We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

    #HHWEST

    #HHSCSMBSK

    #LI-POST

    Qualifications

    Skills

    Behaviors

    :

    Motivations

    :

    Education

    Experience

    Licenses & Certifications

  • FGC Health

    Scheduling Coordinator

    1 week ago

    FGC Health Winnipeg, Canada

    **Full-Time Scheduling Coordinator** · Comforts of Home - Care is looking for an outgoing, service-oriented individual with a big heart who wants to make a difference in the lives of the elderly. · We are looking for a full-time Staffing Coordinator who will be responsible for su ...

  • CBI Health

    Scheduling Coordinator

    1 week ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (Part Time - Evenings)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriatel ...

  • CBI Health

    Scheduling Coordinator

    1 week ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (Part Time - Mornings)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriatel ...

  • CBI Health

    Scheduling Coordinator

    3 weeks ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (Casual Hours up to Full-Time)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appr ...

  • CBI Health

    Scheduling Coordinator

    2 weeks ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (Casual Hours up to Full-Time)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appr ...

  • CBI Health

    Scheduling Coordinator

    3 weeks ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (Casual Hours up to Full-Time)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appr ...

  • Donwood Manor

    Scheduling Coordinator

    2 weeks ago

    Donwood Manor Winnipeg, Canada

    **Requisition ID**: 343925 · **Position Number**: cust_PCN · **Posting End Date**: September 1, 2023 · **City**: Winnipeg · **Site**: Donwood Manor · **Work Location**: · **Department / Unit**: Payroll · **Job Stream**: Non-Clinical · **Union**: Exempt · **Anticipated Start Date* ...

  • CBI Health

    Scheduling Coordinator

    1 week ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (32 Hours)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriately, staff and ...

  • Donwood

    Scheduling Coordinator

    2 weeks ago

    Donwood Winnipeg, Canada Full time

    **Scheduling Coordinator** · **Permanent| Full time (1.0 EFT) |Days** · Reporting directly to the Director of Human Resources and in collaboration with the Management Team, · the Scheduling Coordinator is responsible for staffing, scheduling, payroll processing and administrative ...

  • Visions of Independence

    Scheduling Coordinator

    3 weeks ago

    Visions of Independence Winnipeg, Canada

    **Position Overview** · The Scheduling team is responsible for the creation and maintenance of schedules for residential departments, organization wide. This includes but not limited to, writing monthly schedules, covering vacation time, leaves of absences and sick calls. This po ...

  • CBI Health

    Scheduling Coordinator

    12 hours ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (25 Hours)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriately, staff and ...

  • PCL Construction

    Scheduling Coordinator

    1 day ago

    PCL Construction Winnipeg, Canada

    **The future you want is within reach.** · At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's ...

  • PCL Construction

    Scheduling Coordinator

    3 days ago

    PCL Construction Winnipeg, Canada

    **The future you want is within reach.** · At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's ...

  • Impact Security Group

    Scheduling Coordinator

    3 days ago

    Impact Security Group Winnipeg, Canada

    Job Title: Scheduling Coordinator / Office Assistant · Are you someone who thrives on organization and meticulous attention to detail? Do you enjoy playing a pivotal role in ensuring the smooth operation of a bustling office environment? If so, we have an excellent opportunity fo ...

  • CBI Health

    Scheduling Coordinator

    1 day ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (32 Hours)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriately, staff and ...

  • CBI Health

    Scheduling Coordinator

    1 day ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre (Casual Hours up to Full-Time)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appr ...

  • CBI Health

    Scheduling Coordinator

    12 hours ago

    CBI Health Winnipeg, Canada

    **Scheduling Coordinator - National Client Service Centre - Weekends (16 Hours)** · **Do your life's best work with us** · CBI Health is hiring tech-savvy enthusiastic Scheduling Coordinators Working out of our Winnipeg office, the Scheduling Coordinator will manage appropriately ...

  • Donwood Manor

    Scheduling Coordinator

    3 days ago

    Donwood Manor Winnipeg, Canada

    **Requisition ID**: 353651 · **Position Number**: cust_PCN · **Posting End Date**: February 13, 2024 · **City**: Winnipeg · **Site**: Donwood Manor · **Work Location**: · **Department / Unit**: Payroll · **Job Stream**: Non-Clinical · **Union**: Exempt · **Anticipated Start Date* ...

  • JJ Cabinet Warehouse

    Scheduling Coordinator

    2 days ago

    JJ Cabinet Warehouse Winnipeg, Canada

    '''Duties''' · - Schedule and coordinate Kitchen cabinet installs including deliveries, etc · - Maintain and update accurate customer information · - Answer phone calls and respond to inquiries regarding appointments and scheduling · - Utilize computerized systems, such as Google ...

  • Troy Life & Fire Safety Ltd.

    Service Coordinator/scheduler

    3 weeks ago

    Troy Life & Fire Safety Ltd. Winnipeg, Canada

    **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial ...