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    Full Stack Developer - Toronto, ON, Canada - Cresta

    Cresta
    Cresta Toronto, ON, Canada

    2 weeks ago

    Default job background
    Description

    We apply AI to improve Call Center operations with our real-time agent assist product as well as our suite of post-call analytics and coaching.

    We are a Silicon Valley company, spun out of the Stanford AI lab and are co-founded by Sebastian Thrun, who is the most successful German in Silicon Valley (co-founder and CEO of Google-X, Waymo, Udacity, Kitty Hawk, and more).

    We've assembled a world-class team of AI and ML experts, go-to-market leaders, top-tier investors, and advisors including Andreessen Horowitz, Greylock Partners, Sequoia Capital, and former AT&T CEO John Donovan.

    Our valued customers include brands like Intuit, Porsche, and Verizon and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few.

    As a full-stack engineer, you will join the team that owns the

    Cresta Opera:

    The no-code application that enables customers to create policies to intelligently analyze conversations and provide actions to contact center agents.

    You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.

    Define software architecture and design matching the requirements
    Write and push high-quality code efficiently for both the frontend and backend
    Identify and leverage opportunities to improve general engineering productivity
    Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
    A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools ( , Webpack, and ) and patterns to complex, production web applications
    Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc
    Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products
    Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring
    Preferably extensive experience coding in TypeScript and Go

    If you want to make an impact with an amazing product, want to improve your tech skills by working with other exceptional engineers, and like to be part of an amazing international team, then you should join us.

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