Business Systems Analyst - Saint John, Canada - YMCA of Greater Saint John

YMCA of Greater Saint John

Verified Company

Saint John, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The YMCA of Greater Saint John is working hard to address the critical issue's facing the region; the health crisis, population decline, youth outmigration and child poverty.

At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of 400 employees and 750 volunteers. If you don't have a Y story yet - now is your opportunity to get involved.

We invite you to come see what the power of belonging can do for you, your career and your community.

The Opportunity

Responsibilities

Gather and document business requirements by conducting interviews, workshops, and meetings with stakeholders to understand their needs and objectives
Perform indepth analysis of existing business systems, processes, and data flows to identify areas for improvement and optimization.
Participate in the design, development, and/or implementation of systems that improve productivity and stability as per the associations objectives
Collaborate with all departmental teams to ensure successful implementation of all system enhancements or new solutions.
Conduct feasibility studies, costbenefit analyses, and risk assessments to evaluate the potential impact and benefits of proposed system changes.
Conduct system testing and validation to ensure that solutions meet business requirements and quality standards.
Stay updated with industry trends, best practices, and emerging technologies related to business systems analysis.
Understanding CUI, crossbrowser compatibility, and general web functionality and standards
Collaborating with team members to determine the website's layout, content, and design
Collaborate and negotiate with thirdparty vendors as required
Support and configuration for cell phones (iOS/Android) and VoIP systems
Provide exceptional customer service and support to internal staff
Maintain and administer IT assets for the association
Perform other IT Systems Admin & Support duties as required

Skills and Qualifications

Postsecondary education in Business Administration, Computer Science, Information Systems, or related field.
Strong analytical and problemsolving skills, with the ability to think critically and identify effective solutions to complex business challenges.
Excellent communication skills, both written and verbal, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Be flexible and adaptable, understand the overall goals of the team and actively seek to help achieve them.
Ability to multitask and prioritize work items with minimum direction.
Strong time management, organizational and interpersonal skills

What We Offer