Expeditor - Inside Sales - Calgary, Canada - Dick's Lumber

Dick's Lumber
Dick's Lumber
Verified Company
Calgary, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Dick's Lumber in Calgary is looking for a detail oriented, sales driven and customer service oriented team player to join our team as an Expeditor.


ACCOUNTABILITIES:


  • Expedites all special order products through out the system from when they are quoted and ordered to when they are delivered to the customer.
  • Maintains contact with customers as to the status of their orders and advises when they are completed.
  • Sources non stock custom products from various vendor product lines for the customer.
  • Supplies Inside, Outside and Counter Sales staff with accurate pricing on special order products as needed.
  • Established cash or financing options and provides assistance to customer account inquiries.
  • Processes all special order returns both with customers and vendors.
  • Establishes relationships with vendors for favorable pricing.
  • Ensures that the correct products were received from the vendor and that the paperwork is completed in a timely manner.
  • Ensures product is clearly tagged with Customer contact information.
  • Ensures that special order policies and procedures are adhered to, pertaining to payments, invoicing and billing.
  • Maintains weekly sales reports on all sales activities.
  • Performs other jobrelated duties as required including but not limited to purchasing and controlling inventory of certain stock items.

QUALIFICATIONS:


  • Strong knowledge of lumber, building materials and hardware products.
  • Ability to assess customer requirements and make product recommendations.
  • Strong knowledge of customer service fundamentals is essential.
  • Professional, courteous and punctual with a focus on customer service.
  • Must have a positive attitude and be a team player.
  • Excellent time management and organizational skills with the ability to plan and prioritize the work of others.
  • Detail oriented with strong organizational skills.
  • Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills to deal effectively with individuals within and outside the organization.
  • Ability to multitask, prioritize and work efficiently with mínimal supervision.

WORKING CONDITIONS:


  • Exposure to dust, dirt and extreme changes in temperature and weather when working outside.
  • Busy, high volume environment.

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Work Location:
One location
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